Narrative:

The weight and balance agent had a maximum takeoff weight of 120100 pounds for flight pti/lga, landing weight restr. Gross takeoff weight was 119793. The weight and balance agent sent flight the final takeoff weight. The flight pushed back, the weight and balance agent received a call from the gate saying they added another 300 pounds of bags. The weight and balance agent pulled another maximum takeoff weight with the additional bags. The new mtow came up 119700 pounds. This made the flight 393 pounds overweight. (A wind change in lga must have reduced mtow). Agent called the dispatcher (me) and asked what he should do. I told him to bring the flight back to the gate and remove mail and a non revenue passenger. By the time the agent called the dispatcher (me) and asked what he should do. I told him to bring the flight back to the gate and remove mail and a non revenue passenger. By the time the agent called the flight to have him come back to the gate to remove mail, the flight was already airborne and on its way to lga. Maximum landing weight for aircraft is restr to 114000 pounds. He arrived lga with 114093 pounds.

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Original NASA ASRS Text

Title: OVERWT TKOF DUE TO POOR AGENT DISPATCH PROCS.

Narrative: THE WT AND BAL AGENT HAD A MAX TKOF WT OF 120100 LBS FOR FLT PTI/LGA, LNDG WT RESTR. GROSS TKOF WT WAS 119793. THE WT AND BAL AGENT SENT FLT THE FINAL TKOF WT. THE FLT PUSHED BACK, THE WT AND BAL AGENT RECEIVED A CALL FROM THE GATE SAYING THEY ADDED ANOTHER 300 LBS OF BAGS. THE WT AND BAL AGENT PULLED ANOTHER MAX TKOF WT WITH THE ADDITIONAL BAGS. THE NEW MTOW CAME UP 119700 LBS. THIS MADE THE FLT 393 LBS OVERWT. (A WIND CHANGE IN LGA MUST HAVE REDUCED MTOW). AGENT CALLED THE DISPATCHER (ME) AND ASKED WHAT HE SHOULD DO. I TOLD HIM TO BRING THE FLT BACK TO THE GATE AND REMOVE MAIL AND A NON REVENUE PAX. BY THE TIME THE AGENT CALLED THE DISPATCHER (ME) AND ASKED WHAT HE SHOULD DO. I TOLD HIM TO BRING THE FLT BACK TO THE GATE AND REMOVE MAIL AND A NON REVENUE PAX. BY THE TIME THE AGENT CALLED THE FLT TO HAVE HIM COME BACK TO THE GATE TO REMOVE MAIL, THE FLT WAS ALREADY AIRBORNE AND ON ITS WAY TO LGA. MAX LNDG WT FOR ACFT IS RESTR TO 114000 LBS. HE ARRIVED LGA WITH 114093 LBS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.