Narrative:

We have had an ongoing problem with our icss system. The position's fail at random. Sometimes they can be reset in the cabin attendant and at other times they have to be reset in the equipment room 3 floors down. This is an unsafe condition and could lead to an incident or accident if they should fail at a critical time. Callback conversation with reporter revealed the following information: reporter stated the problem was found to be in the mother board of the system and this has been replaced.

Google
 

Original NASA ASRS Text

Title: ATC EQUIP PROB COM ICSS POS FAILED. ONGOING PROB.

Narrative: WE HAVE HAD AN ONGOING PROB WITH OUR ICSS SYS. THE POS'S FAIL AT RANDOM. SOMETIMES THEY CAN BE RESET IN THE CAB AND AT OTHER TIMES THEY HAVE TO BE RESET IN THE EQUIP ROOM 3 FLOORS DOWN. THIS IS AN UNSAFE CONDITION AND COULD LEAD TO AN INCIDENT OR ACCIDENT IF THEY SHOULD FAIL AT A CRITICAL TIME. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: RPTR STATED THE PROB WAS FOUND TO BE IN THE MOTHER BOARD OF THE SYS AND THIS HAS BEEN REPLACED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.