Cabin attendants operate food heating oven when it had been placarded as 'inoperative.'

Attributes
ACN	211241
Time
Date	199205
Day	Thu
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : phx
State Reference	AZ
Altitude	msl bound lower : 35000 msl bound upper : 35000
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zab artcc : zoa
Operator	common carrier : air carrier
Make Model Name	Medium Large Transport, Low Wing, 2 Turbojet Eng
Navigation In Use	Other
Flight Phase	cruise other
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	other other : other
ASRS Report	211241
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Events
Anomaly	aircraft equipment problem : less severe non adherence : far non adherence : published procedure
Independent Detector	aircraft equipment other aircraft equipment : unspecified other flight crewa
Resolutory Action	flight crew : overcame equipment problem
Consequence	Other
Supplementary
Primary Problem	Aircraft
Air Traffic Incident	other

Narrative:

On aircraft boarding, #1 flight attendant had a question as to which of 2 ovens in forward galley was inoperative as a partial inoperative sticker was on left oven (facing forward). The left oven was placarded inoperative in the logbook. Facing aft, the placard was judged to be on the wrong oven and moved to the other oven. The #1 flight attendant tested both ovens on the ground and they worked ok. Both were subsequently used in-flight. Due to confusion as to the real right or left, the placarded oven was used then placarded inoperative.

Original NASA ASRS Text

Title: CABIN ATTENDANTS OPERATE FOOD HEATING OVEN WHEN IT HAD BEEN PLACARDED AS 'INOP.'

Narrative: ON ACFT BOARDING, #1 FLT ATTENDANT HAD A QUESTION AS TO WHICH OF 2 OVENS IN FORWARD GALLEY WAS INOP AS A PARTIAL INOP STICKER WAS ON L OVEN (FACING FORWARD). THE L OVEN WAS PLACARDED INOP IN THE LOGBOOK. FACING AFT, THE PLACARD WAS JUDGED TO BE ON THE WRONG OVEN AND MOVED TO THE OTHER OVEN. THE #1 FLT ATTENDANT TESTED BOTH OVENS ON THE GND AND THEY WORKED OK. BOTH WERE SUBSEQUENTLY USED INFLT. DUE TO CONFUSION AS TO THE REAL R OR L, THE PLACARDED OVEN WAS USED THEN PLACARDED INOP.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.