Narrative:

Cabin pressure and master warming lights came on at 35000 ft. Cabin pressure was showing 10500 ft. Using communication procedures with oxygen mask on I called ZJX frequency 128.07 with 'pan, pan, pan!' this is air carrier X I have an emergency on board and would like to descend to FL250 now! Controller: 'I can't do that now.' me: 'what do you mean you can't do that. I am declaring an emergency and you can't do that now; I don't believe this!' controller: 'air carrier X you're cleared to 330.' me: 'I am up here sucking on oxygen and you want me to stop at 330?' controller: 'well you can exercise your captain's authority if you want to.' me: 'well let me put it this way fellow, this airplane is descending to 250 and you do whatever you have to.' at 25000 ft the aircraft cabin pressure continued to hold at 10000 ft. No oxygen mask deployed in the cabin. None of the passengers even knew something had gone wrong, so we just continued on to memphis. Several pilots on the same frequency jumped in the controllers mess after things settled down. If that's the kind of help we can expect from ATC, look out below.

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Original NASA ASRS Text

Title: ACR X ACFT EQUIP PROBLEM PRESSURIZATION EMER DSCNT.

Narrative: CABIN PRESSURE AND MASTER WARMING LIGHTS CAME ON AT 35000 FT. CABIN PRESSURE WAS SHOWING 10500 FT. USING COM PROCS WITH OXYGEN MASK ON I CALLED ZJX FREQ 128.07 WITH 'PAN, PAN, PAN!' THIS IS ACR X I HAVE AN EMER ON BOARD AND WOULD LIKE TO DSND TO FL250 NOW! CTLR: 'I CAN'T DO THAT NOW.' ME: 'WHAT DO YOU MEAN YOU CAN'T DO THAT. I AM DECLARING AN EMER AND YOU CAN'T DO THAT NOW; I DON'T BELIEVE THIS!' CTLR: 'ACR X YOU'RE CLRED TO 330.' ME: 'I AM UP HERE SUCKING ON OXYGEN AND YOU WANT ME TO STOP AT 330?' CTLR: 'WELL YOU CAN EXERCISE YOUR CAPT'S AUTHORITY IF YOU WANT TO.' ME: 'WELL LET ME PUT IT THIS WAY FELLOW, THIS AIRPLANE IS DSNDING TO 250 AND YOU DO WHATEVER YOU HAVE TO.' AT 25000 FT THE ACFT CABIN PRESSURE CONTINUED TO HOLD AT 10000 FT. NO OXYGEN MASK DEPLOYED IN THE CABIN. NONE OF THE PAXS EVEN KNEW SOMETHING HAD GONE WRONG, SO WE JUST CONTINUED ON TO MEMPHIS. SEVERAL PLTS ON THE SAME FREQ JUMPED IN THE CTLRS MESS AFTER THINGS SETTLED DOWN. IF THAT'S THE KIND OF HELP WE CAN EXPECT FROM ATC, LOOK OUT BELOW.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.