<< >> NASA ASRS Report 1726161, February 2020

Dispatcher reported a seat row was loose and unusable; requiring two flight attendants to occupy the flight deck jump seats on landing.

Attributes
ACN	1726161
Time
Date	202002
Local Time Of Day	1201-1800
Place
Locale Reference	JFK.Airport
State Reference	NY
Environment
Flight Conditions	VMC
Light	Dawn
Aircraft 1
Make Model Name	A321
Operating Under FAR Part	Part 121
Flight Phase	Cruise
Route In Use	Vectors
Flight Plan	IFR
Component
Aircraft Component	Pax Seat
Person 1
Function	Dispatcher
Qualification	Dispatch Dispatcher
Events
Anomaly	Aircraft Equipment Problem Critical Deviation - Procedural FAR Deviation - Procedural Published Material / Policy Deviation - Procedural Security

Narrative:

While enroute the crew reported that row 11 seats definitely were too loose to allow anyone to sit in for landing. There was only 1 seat on the aircraft that was not occupied. In order to ensure that all occupants were safely strapped in for landing; it was decided to allow 2 flight attendants to occupy the 2 cockpit jumpseats while still having the required 4 flight attendants in the cabin. Then they moved 2 non revenue employees to sit in the flight attendant jumpseats. With the help of the chief pilot and the flight department it was decided that this was the best way to ensure the safety of our employees and customers. In addition; the flight department suggested that the captain advise ATC. It was also suggested that the captain ask the cabin crew to secure the loose seats as best they could in the interest of safety.include dispatch procedures for allowing flight attendants in cockpit when forced by an emergency situation.

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Original NASA ASRS Text

Title: Dispatcher reported a seat row was loose and unusable; requiring two Flight Attendants to occupy the flight deck jump seats on landing.

Narrative: While enroute the crew reported that row 11 seats definitely were too loose to allow anyone to sit in for landing. There was only 1 seat on the aircraft that was not occupied. In order to ensure that all occupants were safely strapped in for landing; it was decided to allow 2 Flight Attendants to occupy the 2 cockpit jumpseats while still having the required 4 Flight Attendants in the cabin. Then they moved 2 non revenue employees to sit in the flight attendant jumpseats. With the help of the Chief Pilot and the Flight Department it was decided that this was the best way to ensure the safety of our employees and customers. In addition; the Flight Department suggested that the Captain advise ATC. It was also suggested that the Captain ask the Cabin Crew to secure the loose seats as best they could in the interest of safety.Include dispatch procedures for allowing flight attendants in cockpit when forced by an emergency situation.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.