Narrative:

The lead on for this flight thought because the manual said exempt for item 1 that it wasn't dangerous goods. In fact she planned item 2 in pit 3 with 30 bags but planned item 1 in pit 4 with no bags. She then stated on the phone there were no dangerous goods in pit 4 but did confirm that she loaded item 1 which she believed did not contain any dangerous goods. The lead then called back later to question me as to why the computer program would allow her to plan the flight the way she did if item 1 was in fact dangerous goods. Please pull the phone logs I was sitting at desk XXXX she was like a dear in headlights in terms of knowledge as it pertains to dangerous goods.

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Original NASA ASRS Text

Title: Air Carrier personnel reported Dangerous Goods were incorrectly loaded due to the Load Planner's lack of knowledge.

Narrative: The lead on for this flight thought because the manual said exempt for item 1 that it wasn't dangerous goods. In fact she planned item 2 in pit 3 with 30 bags but planned item 1 in pit 4 with no bags. She then stated on the phone there were no dangerous goods in pit 4 but did confirm that she loaded item 1 which she believed did not contain any dangerous goods. The lead then called back later to question me as to why the computer program would allow her to plan the flight the way she did if item 1 was in fact dangerous goods. Please pull the phone logs I was sitting at desk XXXX she was like a dear in headlights in terms of knowledge as it pertains to dangerous goods.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.