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B737 captain reported multiple procedure violations by ground crew that resulted in a safety risk.
| Attributes | |
| ACN | 1693297 |
| Time | |
| Date | 201910 |
| Aircraft 1 | |
| Make Model Name | B737 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Pilot Flying Captain |
| Qualification | Flight Crew Air Transport Pilot (ATP) Flight Crew Instrument Flight Crew Multiengine |
| Experience | Flight Crew Last 90 Days 272 |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Ground Event / Encounter Other / Unknown |
Narrative:
This report covers numerous flights as this is a systemic issue that happens so frequently I do not have the time to fill out that many reports. I have reported this many times in the past and the trend continues. Marshaller's regularly do not wait for; or verify with the captain; that the engines have been shut down. They wave in ground crews; out of habit; probably based on sound. I had two flights today and with both flights the marshalers did not even look up to the flight deck. They crossed the wands; I set the brake and looked out to give the engine cut signal. In both cases they waved in ground crews without ever verifying; via me; the engines were off. Based on the amount of time this has been going on; and the frequency with which it happens; it is clear they are not being properly trained; nor made aware of the extreme level [of] danger in not following this critical procedure. It is also clear that this is [not] being given the proper attention. Somebody is going to get fatally injured; if this continues.
Original NASA ASRS Text
Title: B737 Captain reported multiple procedure violations by ground crew that resulted in a safety risk.
Narrative: This report covers numerous flights as this is a systemic issue that happens so frequently I do not have the time to fill out that many reports. I have reported this many times in the past and the trend continues. Marshaller's regularly do not wait for; or verify with the Captain; that the engines have been shut down. They wave in ground crews; out of habit; probably based on sound. I had two flights today and with both flights the Marshalers did not even look up to the flight deck. They crossed the wands; I set the brake and looked out to give the engine cut signal. In both cases they waved in Ground Crews without ever verifying; via me; the engines were off. Based on the amount of time this has been going on; and the frequency with which it happens; it is clear they are not being properly trained; nor made aware of the extreme level [of] danger in not following this critical procedure. It is also clear that this is [not] being given the proper attention. Somebody is going to get fatally injured; if this continues.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.