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B-737 captain reported a communications breakdown with dispatch and ramp supervisor regarding onboard hazmat resulting in hazmat cargo removal prior to departure.
| Attributes | |
| ACN | 1644752 |
| Time | |
| Date | 201905 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | B737 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Taxi |
| Flight Plan | IFR |
| Person 1 | |
| Function | Pilot Not Flying Captain |
| Qualification | Flight Crew Instrument Flight Crew Multiengine Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Last 90 Days 141.92 Flight Crew Total 1349.97 Flight Crew Type 1349.97 |
| Events | |
| Anomaly | Deviation - Procedural Hazardous Material Violation |
Narrative:
After boarding and departing the gate on time; we taxied to the runway and never received our final weights. When we queried operations and dispatch; we were told to return to the gate because 'hazmat was improperly loaded'. Once back at the gate; we were told that baggage needed to be loaded around the cargo in question. When this was completed; we asked why we had not received a dangerous goods notification. The supervisor could not provide us an answer; so in the interest of not delaying further; we decided to have the cargo in question removed and depart without it.
Original NASA ASRS Text
Title: B-737 Captain reported a communications breakdown with Dispatch and Ramp Supervisor regarding onboard Hazmat resulting in Hazmat cargo removal prior to departure.
Narrative: After boarding and departing the gate on time; we taxied to the runway and never received our final weights. When we queried Operations and Dispatch; we were told to return to the gate because 'Hazmat was improperly loaded'. Once back at the gate; we were told that baggage needed to be loaded around the cargo in question. When this was completed; we asked why we had not received a dangerous goods notification. The Supervisor could not provide us an answer; so in the interest of not delaying further; we decided to have the cargo in question removed and depart without it.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.