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B737 flight attendant reported catering was loading items into locations with weight limitations that were being exceeded.
| Attributes | |
| ACN | 1616111 |
| Time | |
| Date | 201902 |
| Aircraft 1 | |
| Make Model Name | B737 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Deviation - Procedural FAR |
Narrative:
While the catering people were changing the aft galley on a 737; I noticed the caterers open the small compartments at 2L. I asked what he was looking for. He said he needed to clean it out and put water bottles here. I reminded him the compartments are not storage areas for the water; these compartments are placard for 10LBS only. They were shoving up to 8 bottles; at 1.5 liters each. I said these items need to go in a carrier or cart; he said no that [company] has instructed them to board the water in this location. On multiple flights on the 737 aircraft; I'm finding 8 to 10 bottles of water each flight; and have to remove them as these compartments are right across from our jumpseat and pose a huge safety hazard. Why is [company] instructing the caterers to blatantly violate the placard weight limit on the compartments; and store galley items in non-approved galley locations?
Original NASA ASRS Text
Title: B737 Flight Attendant reported catering was loading items into locations with weight limitations that were being exceeded.
Narrative: While the catering people were changing the aft galley on a 737; I noticed the caterers open the small compartments at 2L. I asked what he was looking for. He said he needed to clean it out and put water bottles here. I reminded him the compartments are not storage areas for the water; these compartments are placard for 10LBS only. They were shoving up to 8 bottles; at 1.5 liters each. I said these items need to go in a carrier or cart; he said no that [company] has instructed them to board the water in this location. On multiple flights on the 737 aircraft; I'm finding 8 to 10 bottles of water each flight; and have to remove them as these compartments are right across from our jumpseat and pose a huge safety hazard. Why is [company] instructing the caterers to blatantly violate the placard weight limit on the compartments; and store galley items in non-approved galley locations?
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.