B777 first officer reported a communication breakdown between flight crew and dispatch regarding haz...

Attributes
ACN	1612942
Time
Date	201901
Place
Locale Reference	ZZZ.Airport
State Reference	US
Environment
Flight Conditions	VMC
Aircraft 1
Make Model Name	B777 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	Parked
Flight Plan	IFR
Person 1
Function	First Officer Pilot Not Flying
Qualification	Flight Crew Air Transport Pilot (ATP) Flight Crew Instrument Flight Crew Multiengine
Experience	Flight Crew Last 90 Days 224 Flight Crew Total 13578
Events
Anomaly	Deviation - Procedural Weight And Balance Deviation - Procedural Published Material / Policy Deviation - Procedural Hazardous Material Violation

Narrative:

We received an ACARS message at the gate with a preliminary dg (dangerous goods) notification of lithium batteries. The shipment was assigned a code of [#xx]. I always look up the code and write down the first steps on the form in case there is an emergency. I was surprised to see that there was no code [#]; the codes only went to [#-1]. I told the captain; I believe he called dispatch and discussed it with him. We were told that the shipment was lithium batteries. The captain advised the dispatcher/load planner (not sure who he called) that; although that was helpful to know; we needed to know the actual code for the dg items in case we had to pass it to fire & rescue. The shipment was subsequently removed from the aircraft.

Original NASA ASRS Text

Title: B777 First Officer reported a communication breakdown between flight crew and Dispatch regarding Hazmat documentation.

Narrative: We received an ACARS message at the gate with a preliminary DG (Dangerous Goods) notification of lithium batteries. The shipment was assigned a code of [#XX]. I always look up the code and write down the first steps on the form in case there is an emergency. I was surprised to see that there was no code [#]; the codes only went to [#-1]. I told the Captain; I believe he called Dispatch and discussed it with him. We were told that the shipment was lithium batteries. The Captain advised the Dispatcher/Load Planner (not sure who he called) that; although that was helpful to know; we needed to know the actual code for the DG items in case we had to pass it to Fire & Rescue. The shipment was subsequently removed from the aircraft.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

B777 first officer reported a communication breakdown between flight crew and dispatch regarding hazmat documentation.