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A320 captain reported a malfunction causing a return to the gate; then had problems reporting it on their efb.
| Attributes | |
| ACN | 1572707 |
| Time | |
| Date | 201808 |
| Place | |
| Locale Reference | ORD.Airport |
| State Reference | IL |
| Environment | |
| Flight Conditions | VMC |
| Aircraft 1 | |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Taxi |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Rudder Control System |
| Person 1 | |
| Function | Captain |
| Qualification | Flight Crew Air Transport Pilot (ATP) Flight Crew Multiengine Flight Crew Instrument |
| Experience | Flight Crew Total 9994 |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural Published Material / Policy |
Narrative:
[Company reporting] system is not displaying our flight for selection. It never does with a return to gate. Tech should be fixed to allow for easier reporting.rudder test on taxi out failed. [Maintenance control] said it had happened a week prior. Return to blocks and new plane issued.manual selection for [company reporting system] failed also.
Original NASA ASRS Text
Title: A320 Captain reported a malfunction causing a return to the gate; then had problems reporting it on their EFB.
Narrative: [Company reporting] system is not displaying our flight for selection. It never does with a return to gate. Tech should be fixed to allow for easier reporting.Rudder test on taxi out failed. [Maintenance Control] said it had happened a week prior. Return to blocks and new plane issued.Manual selection for [company reporting system] failed also.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.