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A330 flight attendant reported an erroneous evacuation alert during taxi.
| Attributes | |
| ACN | 1542034 |
| Time | |
| Date | 201805 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | ZZZZ.Airport |
| State Reference | FO |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Make Model Name | A330 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Taxi |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Cockpit/Cabin Communication |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe |
Narrative:
On taxi out; prior to cabin ready; the evacuation alarm began to sound. Neither the cockpit crew nor the cabin crew pressed the alarm button. Once the captain called me; we pressed the button to stop the evacuation command. This is the second time this has happened to me. I can't begin to tell you how close we have come (both times) to opening the doors in these situations. This time the main reason we didn't was that the aircraft was still moving. Having this happen once was startling. Having it happen twice just makes all of us feel unsafe. And there's not an explanation to the passengers that is ever going to sound satisfactory. How will I be sure of the steps I should take if this happens again? Something is terribly wrong with the cids (cabin intercommunication data system) panel or with another part of the alarm system on these aircraft.
Original NASA ASRS Text
Title: A330 Flight Attendant reported an erroneous Evacuation Alert during taxi.
Narrative: On taxi out; prior to cabin ready; the evacuation alarm began to sound. Neither the cockpit crew nor the cabin crew pressed the alarm button. Once the captain called me; we pressed the button to stop the evacuation command. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. I can't begin to tell you how close we have come (both times) to opening the doors in these situations. This time the main reason we didn't was that the AIRCRAFT WAS STILL MOVING. Having this happen once was startling. Having it happen twice just makes all of us feel unsafe. And there's not an explanation to the passengers that is ever going to sound satisfactory. How will I be sure of the steps I should take if this happens again? Something is terribly wrong with the CIDS (Cabin Intercommunication Data System) panel or with another part of the alarm system on these aircraft.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.