Narrative:

During my post flight in ZZZ I saw one fastener was not secured in the APU panel. I called maintenance control who directed me to send it in as aog (aircraft on ground); which I did. I happened to speak with the maintenance technician in ZZZ before we went to the hotel. After returning to the airport [the following day] the same tech was finishing up the paperwork when we arrived. I asked how things went and he relayed something interesting. He said that there were approximately 10-12 worn cam locks on the APU access panel that needed replacing; which he said he did. Two; he said; were faulty cam locks that were glued in place to look secured. I asked if he would file a report to which he responded that he's a vendor and did not have access to the program. My concerns here are multiple. Primarily is mechanic gluing in broken fasteners to look secure. Second; it would be helpful for the vendors to have access to the program; if not directly then possibly through a steward of some sort.

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Original NASA ASRS Text

Title: A CE-560 Captain reported to maintenance a fastener loose on the APU panel. Maintenance found several fasteners loose and some glued in place to appear secure.

Narrative: During my post flight in ZZZ I saw one fastener was not secured in the APU panel. I called maintenance control who directed me to send it in as AOG (Aircraft On Ground); which I did. I happened to speak with the maintenance technician in ZZZ before we went to the hotel. After returning to the airport [the following day] the same tech was finishing up the paperwork when we arrived. I asked how things went and he relayed something interesting. He said that there were approximately 10-12 worn cam locks on the APU access panel that needed replacing; which he said he did. Two; he said; were faulty cam locks that were glued in place to look secured. I asked if he would file a report to which he responded that he's a vendor and did not have access to the program. My concerns here are multiple. Primarily is mechanic gluing in broken fasteners to look secure. Second; it would be helpful for the vendors to have access to the program; if not directly then possibly through a steward of some sort.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.