 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
An A320 was discovered to have 2 missing fasteners adjacent to the lower beacon. Reported to maintenance. No action taken and no logbook write-up.
| Attributes | |
| ACN | 717675 |
| Time | |
| Date | 200611 |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Environment | |
| Flight Conditions | VMC |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Experience | flight time last 90 days : 270 flight time total : 8000 flight time type : 4200 |
| ASRS Report | 717675 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Experience | flight time last 90 days : 270 flight time total : 14000 flight time type : 4500 |
| ASRS Report | 717676 |
| Events | |
| Anomaly | aircraft equipment problem : critical maintenance problem : improper documentation maintenance problem : improper maintenance non adherence : far non adherence : published procedure |
| Independent Detector | other flight crewa other flight crewb |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | other other |
| Factors | |
| Maintenance | contributing factor : schedule pressure performance deficiency : non compliance with legal requirements performance deficiency : repair performance deficiency : logbook entry performance deficiency : inspection |
| Supplementary | |
| Problem Areas | Aircraft Chart Or Publication Maintenance Human Performance Environmental Factor Flight Crew Human Performance |
| Primary Problem | Maintenance Human Performance |
Narrative:
On walkaround I noticed 2 fasteners missing on belly of plane near beacon. Notified captain who called maintenance. About 10 mins prior to push he called maintenance again to query status and was told they had no parts for that and to just let ZZZ1 know. Release checked good -- no changes. Flew to ZZZ2 and let operations know. Captain followed up with phone call to maintenance controller; who apparently wasn't happy and thought ZZZ maintenance (and pilot team) should've done more. Captain relayed that maintenance controller said in the future don't take a verbal ok from local maintenance. Lessons learned: just put everything in ACARS and let them sort it out. Also; don't assume something is minor/cosmetic and a simple fix.
Original NASA ASRS Text
Title: AN A320 WAS DISCOVERED TO HAVE 2 MISSING FASTENERS ADJACENT TO THE LOWER BEACON. RPTED TO MAINT. NO ACTION TAKEN AND NO LOGBOOK WRITE-UP.
Narrative: ON WALKAROUND I NOTICED 2 FASTENERS MISSING ON BELLY OF PLANE NEAR BEACON. NOTIFIED CAPT WHO CALLED MAINT. ABOUT 10 MINS PRIOR TO PUSH HE CALLED MAINT AGAIN TO QUERY STATUS AND WAS TOLD THEY HAD NO PARTS FOR THAT AND TO JUST LET ZZZ1 KNOW. RELEASE CHKED GOOD -- NO CHANGES. FLEW TO ZZZ2 AND LET OPS KNOW. CAPT FOLLOWED UP WITH PHONE CALL TO MAINT CTLR; WHO APPARENTLY WASN'T HAPPY AND THOUGHT ZZZ MAINT (AND PLT TEAM) SHOULD'VE DONE MORE. CAPT RELAYED THAT MAINT CTLR SAID IN THE FUTURE DON'T TAKE A VERBAL OK FROM LCL MAINT. LESSONS LEARNED: JUST PUT EVERYTHING IN ACARS AND LET THEM SORT IT OUT. ALSO; DON'T ASSUME SOMETHING IS MINOR/COSMETIC AND A SIMPLE FIX.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.