Narrative:

We were at 11000' MSL, receiving radar vectors. We were cleared to 12000' and given a heading change. A few mins later (my guess is 2-3 mins), we were cleared to 13000'. I then noticed we were still at 11000'. I made the error on this one. The captain was flying, but the MCP was my responsibility--I did set the altitude window to 12000', but did not engage VNAV or flch to begin the climb. ATC did not mention any problem and I am not aware of any traffic conflict. Part of the problem was multiple heading, altitude and frequency changes. It was a busy time for center and we were getting step climbs and turns to stay behind traffic, and also a speed reduction after we accelerated out of 10000'. Another contributing factor was the tendency of the captain to operate the MCP while flying the aircraft (my job), which led to a situation where I relinquished my duties to him, or at least got out of the habit of checking that someone had pushed the button, so when he got busy no one pushed the button. Our airline is in the process of re-evaluating 'who does what' on the glass cockpit aircraft. Some improvements are needed.

Google
 

Original NASA ASRS Text

Title: LGT FLT CREW DID NOT BEGIN CLIMB AFTER RECEIVING ATC CLRNC.

Narrative: WE WERE AT 11000' MSL, RECEIVING RADAR VECTORS. WE WERE CLRED TO 12000' AND GIVEN A HDG CHANGE. A FEW MINS LATER (MY GUESS IS 2-3 MINS), WE WERE CLRED TO 13000'. I THEN NOTICED WE WERE STILL AT 11000'. I MADE THE ERROR ON THIS ONE. THE CAPT WAS FLYING, BUT THE MCP WAS MY RESPONSIBILITY--I DID SET THE ALT WINDOW TO 12000', BUT DID NOT ENGAGE VNAV OR FLCH TO BEGIN THE CLB. ATC DID NOT MENTION ANY PROB AND I AM NOT AWARE OF ANY TFC CONFLICT. PART OF THE PROB WAS MULTIPLE HDG, ALT AND FREQ CHANGES. IT WAS A BUSY TIME FOR CENTER AND WE WERE GETTING STEP CLBS AND TURNS TO STAY BEHIND TFC, AND ALSO A SPD REDUCTION AFTER WE ACCELERATED OUT OF 10000'. ANOTHER CONTRIBUTING FACTOR WAS THE TENDENCY OF THE CAPT TO OPERATE THE MCP WHILE FLYING THE ACFT (MY JOB), WHICH LED TO A SITUATION WHERE I RELINQUISHED MY DUTIES TO HIM, OR AT LEAST GOT OUT OF THE HABIT OF CHKING THAT SOMEONE HAD PUSHED THE BUTTON, SO WHEN HE GOT BUSY NO ONE PUSHED THE BUTTON. OUR AIRLINE IS IN THE PROCESS OF RE-EVALUATING 'WHO DOES WHAT' ON THE GLASS COCKPIT ACFT. SOME IMPROVEMENTS ARE NEEDED.

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.