Air carrier climbed to an occupied altitude over the ocean.

Attributes
ACN	125329
Time
Date	198910
Day	Tue
Local Time Of Day	0601 To 1200
Place
Locale Reference	atc facility : sya
State Reference	AK
Altitude	msl bound lower : 36000 msl bound upper : 36000
Environment
Light	Dawn
Aircraft 1
Controlling Facilities	tracon : dfw
Operator	common carrier : air carrier
Make Model Name	Widebody, Low Wing, 4 Turbojet Eng
Navigation In Use	Other
Flight Phase	climbout : intermediate altitude
Route In Use	enroute : pacific enroute : other oceanic enroute airway : r580
Flight Plan	IFR
Aircraft 2
Operator	common carrier : air carrier
Make Model Name	Widebody, Low Wing, 4 Turbojet Eng
Navigation In Use	Other
Flight Phase	climbout : intermediate altitude
Route In Use	enroute : other oceanic enroute : pacific
Flight Plan	IFR
Person 1
Affiliation	government : faa
Function	controller : non radar
Qualification	controller : radar
Experience	controller non radar : 3 controller radar : 2
ASRS Report	125329
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Events
Anomaly	non adherence : published procedure non adherence : required legal separation
Independent Detector	other controllera
Resolutory Action	controller : issued new clearance
Consequence	Other
Miss Distance	horizontal : 99999 vertical : 1000
Supplementary
Primary Problem	ATC Human Performance
Air Traffic Incident	Operational Error

Narrative:

Morning traffic rush from tokyo. Air carrier X initially transferred FL360 and air carrier Y at FL340. I issued clearance to air carrier X through hnl commercial radio and marked strips, okkoe climbing to FL350, onade FL350. Shortly thereafter, I received computer message 'no link ack' from hnl indicating that phone verification would be required. Air carrier Y contacted center on 126.2 and reported level at 360 requesting higher. Issued climb to air carrier X to maintain FL380.

Original NASA ASRS Text

Title: ACR CLIMBED TO AN OCCUPIED ALT OVER THE OCEAN.

Narrative: MORNING TFC RUSH FROM TOKYO. ACR X INITIALLY TRANSFERRED FL360 AND ACR Y AT FL340. I ISSUED CLRNC TO ACR X THROUGH HNL COMMERCIAL RADIO AND MARKED STRIPS, OKKOE CLIMBING TO FL350, ONADE FL350. SHORTLY THEREAFTER, I RECEIVED COMPUTER MESSAGE 'NO LINK ACK' FROM HNL INDICATING THAT PHONE VERIFICATION WOULD BE REQUIRED. ACR Y CONTACTED CENTER ON 126.2 AND REPORTED LEVEL AT 360 REQUESTING HIGHER. ISSUED CLIMB TO ACR X TO MAINTAIN FL380.

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.