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A dispatcher lost contact with a long range flight on a polar route; missing real time position reports at three fixes (later received) and was unable to communicate the re-dispatch message as required.
| Attributes | |
| ACN | 1214912 |
| Time | |
| Date | 201411 |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Plan | IFR |
| Person 1 | |
| Function | Dispatcher |
| Qualification | Dispatch Dispatcher |
| Events | |
| Anomaly | Deviation - Procedural FAR Deviation - Procedural Published Material / Policy |
Narrative:
This flight was planned on a polar route over the fix devid with a re-dispatch fix badro. The aircraft was out of communication and flew passed the badro without a re-dispatch release. I attempted communication with all three satcom lines and also had sfo arinc attempting to contact. Also the position reports for the fixes dekmo; devid; and badro didn't enter the system until the aircraft was back in communication giving the appearance; after the fact that the aircraft was in communication throughout the flight. There was no space WX during the event.
Original NASA ASRS Text
Title: A Dispatcher lost contact with a long range flight on a polar route; missing real time position reports at three fixes (later received) and was unable to communicate the re-dispatch message as required.
Narrative: This flight was planned on a polar route over the fix DEVID with a re-dispatch fix BADRO. The aircraft was out of communication and flew passed the BADRO without a re-dispatch release. I attempted communication with all three satcom lines and also had SFO ARINC attempting to contact. Also the position reports for the fixes DEKMO; DEVID; and BADRO didn't enter the system until the aircraft was back in communication giving the appearance; after the fact that the aircraft was in communication throughout the flight. There was no space WX during the event.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.