Narrative:

On center control, a clearance was received which I thought was a climb to 290. This was read back and center advised the clearance was 190. After leveling at 190, the center advised we could maintain 290 or greater. At this time the copilot was talking to company and listening to the ATIS information. I misunderstood the increase in airspeed as a climb to 290. A climb to 290 was started. At 19,300' the altitude alert sounded. The copilot did not realize we started a climb and did not reset the altitude. The question at this point did we have a clearance to 290 or were we off our altitude? At this point the autoplt was disconnected and a descent to 190 started. When the descent was started I showed an altitude 19,400'. At this point center asked what our altitude was. We were back at 190 and advised center level 190. They advised they showed a deviation to 19,600. However, when we were level at 190 center showed us at 19,400 still. Nothing else was said. This route has a very high workload for a 2-MAN crew. With all the radio work between company and ATC both pilots are not always listening to the same radio to verify ATC clrncs.

Google
 

Original NASA ASRS Text

Title: ALT DEVIATION OCCURRED WHEN AIRSPEED ASSIGNED WAS TAKEN FOR CHANGE OF ALT. ONE PLT OFF FREQ.

Narrative: ON CENTER CONTROL, A CLRNC WAS RECEIVED WHICH I THOUGHT WAS A CLIMB TO 290. THIS WAS READ BACK AND CENTER ADVISED THE CLRNC WAS 190. AFTER LEVELING AT 190, THE CENTER ADVISED WE COULD MAINTAIN 290 OR GREATER. AT THIS TIME THE COPLT WAS TALKING TO COMPANY AND LISTENING TO THE ATIS INFO. I MISUNDERSTOOD THE INCREASE IN AIRSPEED AS A CLIMB TO 290. A CLIMB TO 290 WAS STARTED. AT 19,300' THE ALT ALERT SOUNDED. THE COPLT DID NOT REALIZE WE STARTED A CLIMB AND DID NOT RESET THE ALT. THE QUESTION AT THIS POINT DID WE HAVE A CLRNC TO 290 OR WERE WE OFF OUR ALT? AT THIS POINT THE AUTOPLT WAS DISCONNECTED AND A DSCNT TO 190 STARTED. WHEN THE DSCNT WAS STARTED I SHOWED AN ALT 19,400'. AT THIS POINT CENTER ASKED WHAT OUR ALT WAS. WE WERE BACK AT 190 AND ADVISED CENTER LEVEL 190. THEY ADVISED THEY SHOWED A DEVIATION TO 19,600. HOWEVER, WHEN WE WERE LEVEL AT 190 CENTER SHOWED US AT 19,400 STILL. NOTHING ELSE WAS SAID. THIS ROUTE HAS A VERY HIGH WORKLOAD FOR A 2-MAN CREW. WITH ALL THE RADIO WORK BETWEEN COMPANY AND ATC BOTH PLTS ARE NOT ALWAYS LISTENING TO THE SAME RADIO TO VERIFY ATC CLRNCS.

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.