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After being informed by an inbound captain of the need to use the fire handle to shut down the left engine on a B777 aircraft; the outbound captain was assured by maintenance control; dispatch and a maintenance supervisor that no write-up existed. The maintenance release had to be broken during taxi out to address the engine shut down discrepancy.
| Attributes | |
| ACN | 1095498 |
| Time | |
| Date | 201306 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Make Model Name | B777-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Component | |
| Aircraft Component | Engine Control |
| Person 1 | |
| Function | Captain Pilot Flying |
| Experience | Flight Crew Last 90 Days 200 Flight Crew Total 25000 Flight Crew Type 3000 |
| Events | |
| Anomaly | Aircraft Equipment Problem Critical Deviation - Procedural Published Material / Policy |
Narrative:
June 2013; aircraft X; a B777-200; during flight planning; the inbound captain on aircraft X advised me that the left engine did not shut down normally; and had to be shut down by pulling the fire handle; and it was written up. I called dispatch and maintenance control and asked about the write-up; both had no idea of the problem. Maintenance control did say they would contact local company line maintenance and find out. At xa:49 pm a maintenance release was sent to the aircraft with no mention of the engine problem. I called line maintenance and asked to speak to someone. A mechanic came to the aircraft and said there was no write-up; and everything was fine. We released brakes at xb:37 pm; engine start was normal. As we taxied to the runway; at xb:50 pm; we received an ACARS message from maintenance control. This message addressed the engine problem and stated our maintenance release was broken; and expect a new one. I called dispatch and maintenance control; they said the write-up had been missed; and expect a new maintenance release. The corrected maintenance release was received at xb:54 pm. This maintenance release showed the write-up and the work that had been done.
Original NASA ASRS Text
Title: After being informed by an inbound Captain of the need to use the Fire Handle to shut down the Left Engine on a B777 aircraft; the outbound Captain was assured by Maintenance Control; Dispatch and a Maintenance Supervisor that no write-up existed. The Maintenance Release had to be broken during taxi out to address the engine shut down discrepancy.
Narrative: June 2013; Aircraft X; a B777-200; during flight planning; the inbound Captain on Aircraft X advised me that the left engine did not shut down normally; and had to be shut down by pulling the Fire Handle; and it was written up. I called Dispatch and Maintenance Control and asked about the write-up; both had no idea of the problem. Maintenance Control did say they would contact local company Line Maintenance and find out. At XA:49 pm a Maintenance Release was sent to the aircraft with no mention of the engine problem. I called Line Maintenance and asked to speak to someone. A Mechanic came to the aircraft and said there was no write-up; and everything was fine. We released brakes at XB:37 pm; engine start was normal. As we taxied to the runway; at XB:50 pm; we received an ACARS message from Maintenance Control. This message addressed the engine problem and stated our Maintenance Release was broken; and expect a new one. I called Dispatch and Maintenance Control; they said the write-up had been missed; and expect a new Maintenance Release. The corrected Maintenance Release was received at XB:54 pm. This Maintenance Release showed the write-up and the work that had been done.
Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.