ZMP controller described an equipment issue when no information was available via the eram on an air...

Narrative:

Zwg called with a hand off for air carrier X; asking if I had flight plan (fp) information. I looked in eram and found none; so instructed zwg; the aircraft was poa and to keep the aircraft coming while I had fdcs get the fp into eram. The aircraft was just crossing into ZMP as I was notified fdcs was entering the fp; so I called radar contact and communications change. It was another 40-50 NM before the fp was available; simply due to its length (international.) there was no 'error' per se in this event; but the lack of fp info with air carrier X flights is becoming more and more routine. Rumor has it there may be something non-standard; or at least something eram doesn't understand in the remarks section of the fp. However; querying the fdcs specialist about this flight; there was nothing obvious or changed. Recommendation; best option would be for NAS and navcanada computers to allow the same functionality we have domestically: add/find of a flight. Alternatively; the moment navcanada gets an error message; it would be prudent for them to contact ZMP; versus waiting until the hand off distance from boundaries.

Original NASA ASRS Text

Title: ZMP Controller described an equipment issue when no information was available via the ERAM on an aircraft arriving from Canadian airspace; the reporter suggesting more same type functionalities between US and Canadian equipment.

Narrative: ZWG called with a hand off for Air Carrier X; asking if I had Flight Plan (FP) information. I looked in ERAM and found none; so instructed ZWG; the aircraft was POA and to keep the aircraft coming while I had FDCS get the FP into ERAM. The aircraft was just crossing into ZMP as I was notified FDCS was entering the FP; so I called RADAR contact and communications change. It was another 40-50 NM before the FP was available; simply due to its length (International.) There was no 'error' per se in this event; but the lack of FP info with Air Carrier X flights is becoming more and more routine. Rumor has it there may be something non-standard; or at least something ERAM doesn't understand in the remarks section of the FP. However; querying the FDCS specialist about this flight; there was nothing obvious or changed. Recommendation; best option would be for NAS and NAVCANADA computers to allow the same functionality we have domestically: Add/Find of a flight. Alternatively; the moment NAVCANADA gets an error message; it would be prudent for them to contact ZMP; versus waiting until the hand off distance from boundaries.

Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1089579
Time
Date	201305
Local Time Of Day	1801-2400
Place
Locale Reference	ZMP.ARTCC
State Reference	MN
Aircraft 1
Make Model Name	B777-300
Operating Under FAR Part	Part 121
Flight Phase	Cruise
Route In Use	Other Instrument Approach
Flight Plan	IFR
Person 1
Function	Supervisor / CIC
Qualification	Air Traffic Control Fully Certified
Events
Anomaly	ATC Issue All Types Airspace Violation All Types Deviation - Procedural Clearance Deviation - Procedural Published Material / Policy

ZMP controller described an equipment issue when no information was available via the eram on an aircraft arriving from canadian airspace; the reporter suggesting more same type functionalities between us and canadian equipment.