Narrative:

[Our new dispatching software] continues to give bad information. It must be programmed to recognize a single runway. When that runway is currently closed it assumes the airport is closed and recommends an alternate. A flight can not be dispatched to a closed airport. Adding an alternate doesn't matter. It's recommending illegal advice. Analysis flight to atl destination runway closed clt - runway 18R/36L arrival window aprxx/XD03Z-XEF3Z destination clt - alternate recommended - threshold-exp altitude arrival runways 18R/36L closed analysis done on destination station only per analysis rules clt kclt XB52Z 33003KT 6SM br OVC055 13/13 A2987 rmk AO2 SLP109 clt ramtaf XA32Z 0108/0202 FM0800 00000KT P6SM BKN020 OVC040 FM1300 00000KT P6SM OVC035 FM2000 30007KT P6SM SCT120 clt does not require an alternate. By adding cae an additional 3;174 pounds of fuel will be carried. The alternate does not allow dispatch assuming the airport is closed. It's a trap. This program is giving illegal advice. It also advices to add unnecessary fuel that counts against my [arrival fuel average]; while the company has begun to discipline dispatchers for what they feel is a high [arrival fuel average].

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Original NASA ASRS Text

Title: Air carrier Dispatcher laments the dispatch planning software that his company has begun using and believes that it is creating extra work.

Narrative: [Our new dispatching software] continues to give bad information. It must be programmed to recognize a single runway. When that runway is currently closed it assumes the airport is closed and recommends an alternate. A flight can NOT be dispatched to a closed airport. Adding an alternate doesn't matter. It's recommending illegal advice. ANALYSIS FLT to ATL DESTINATION RUNWAY CLOSED CLT - RUNWAY 18R/36L ARRIVAL WINDOW APRXX/XD03Z-XEF3Z DESTINATION CLT - ALTERNATE RECOMMENDED - THRESHOLD-EXP ALT ARRIVAL RUNWAYS 18R/36L CLOSED ANALYSIS DONE ON DESTINATION STATION ONLY PER ANALYSIS RULES CLT KCLT XB52Z 33003KT 6SM BR OVC055 13/13 A2987 RMK AO2 SLP109 CLT RAMTAF XA32Z 0108/0202 FM0800 00000KT P6SM BKN020 OVC040 FM1300 00000KT P6SM OVC035 FM2000 30007KT P6SM SCT120 CLT does not require an alternate. By adding CAE an additional 3;174 pounds of fuel will be carried. The alternate does not allow Dispatch assuming the airport is closed. It's a trap. This program is giving illegal advice. It also advices to add unnecessary fuel that counts against my [arrival fuel average]; while the company has begun to discipline dispatchers for what they feel is a high [arrival fuel average].

Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.