Narrative:

Flight abc showed not auto hand off eligible even though established on the LOA arrival for phx. We reported several of these instances to our eram team today and have been advised that there were some errors in our facility adaptation for the new chart date. We have had several instances of aircraft 4th line data not displaying due to aircraft type classification. Several aircraft have shown to need preferential routing via classic procedures even though filed rnp/pbm with appropriate qualifiers and established on the appropriate routes. Several instances where ZAB and ZLA each had track control on same aircraft and we were unable to hand off to our adjacent facility ZAB. After the eram team evaluated these issues; one of the team members returned to advise that the issues had been identified and would continue until the next charting date. There were errors in the adaptation for the chart date system that were identified but will endure for the next two weeks. Since the errors have been clearly identified; they should be corrected within the next day or two; not waiting two weeks.

Related reports:

Google
 

Original NASA ASRS Text

Title: ZLA Supervisor voiced concern regarding current procedures on ERAM software updates; noting after anomalies are documented updates should be completed in a timely fashion and not delayed until official charting schedules.

Narrative: Flight ABC showed not auto hand off eligible even though established on the LOA arrival for PHX. We reported several of these instances to our ERAM team today and have been advised that there were some errors in our facility adaptation for the new Chart Date. We have had several instances of aircraft 4th line data not displaying due to aircraft type classification. Several aircraft have shown to need preferential routing via classic procedures even though filed RNP/PBM with appropriate qualifiers and established on the appropriate routes. Several instances where ZAB and ZLA each had track control on same aircraft and we were unable to hand off to our adjacent facility ZAB. After the ERAM team evaluated these issues; one of the team members returned to advise that the issues had been identified and would continue until the next charting date. There were errors in the adaptation for the chart date system that were identified but will endure for the next two weeks. Since the errors have been clearly identified; they should be corrected within the next day or two; not waiting two weeks.

Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.