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Observer reported filing report regarding paperwork requirements for another mechanic that received a threat from the supervisor.
| Attributes | |
| ACN | 1704033 |
| Time | |
| Date | 201911 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Flight Conditions | VMC |
| Light | Night |
| Aircraft 1 | |
| Make Model Name | B737-700 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Person 1 | |
| Function | Other / Unknown |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural FAR Deviation - Procedural Published Material / Policy |
Narrative:
I am filing this report for a mechanic because he is afraid to file [it] himself because of a threat from a supervisor of repercussions. The supervisor gave a directive to do a #1 service on [the] aircraft without paperwork. Both the lead and the mechanic said they would be happy to do the #1 service and requested it to be assigned. The supervisor refused to assign the #1 service but then threatened them stating; 'it better get done or else there will be repercussions.' the mechanics reached out to me for guidance and as it looked like this situation was starting to escalate I returned to work. By the time I got there the supervisor had already left but the technician was very disturbed by what had transpired. Unless something has changed; it is the understanding of the mechanics and from the union side that paperwork is required for everything we do on an aircraft. Every mechanic is willing and happy to do a walk around/#1 service on every through flight providing a #1 service is assigned which covers the mechanic from a FAA compliance standpoint.the front line mechanics do not understand why management stress 'paperwork paperwork' and follow procedures and then in the next instance; direct under threat of discipline; technicians conduct maintenance without paperwork?
Original NASA ASRS Text
Title: Observer reported filing report regarding paperwork requirements for another Mechanic that received a threat from the Supervisor.
Narrative: I am filing this report for a Mechanic because he is afraid to file [it] himself because of a threat from a Supervisor of repercussions. The Supervisor gave a directive to do a #1 service on [the] aircraft without paperwork. Both the Lead and the Mechanic said they would be happy to do the #1 service and requested it to be assigned. The Supervisor refused to assign the #1 service but then threatened them stating; 'It better get done or else there will be repercussions.' The mechanics reached out to me for guidance and as it looked like this situation was starting to escalate I returned to work. By the time I got there the Supervisor had already left but the Technician was very disturbed by what had transpired. Unless something has changed; it is the understanding of the mechanics and from the Union side that paperwork is required for everything we do on an aircraft. EVERY Mechanic is willing and happy to do a walk around/#1 service on every through flight providing a #1 service is assigned which covers the Mechanic from a FAA compliance standpoint.The front line mechanics do not understand why Management stress 'paperwork paperwork' and follow procedures and then in the next instance; direct under threat of discipline; technicians conduct maintenance without paperwork?
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.