Narrative:

Upon entering holding at FL180 the left engine anti ice EICAS status message illuminated; in addition to the anti ice status message. As a result of the status messages; flight into icing conditions was to be avoided. At the time; the aircraft was holding right above the cloud layer; but our airport was in the midst of a snowstorm and was reporting 3/4 -sn. The filed alternate; was also reporting sn and icing conditions were expected below FL180. The crew initiated a satcom phone call to dispatch to review options. Shortly thereafter; maintenance control was added to the patch. After quickly ascertaining there was no in flight option to address the anti ice issues and a quick review of available diversion stations; it was determined that the closest option available that was free of icing conditions. Due to the fuel state of the aircraft; both the captain and dispatch concurred that a declaration of an emergency and an immediate diversion was required.

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Original NASA ASRS Text

Title: An Air Carrier Dispatcher and Captain describe the events surrounding a diversion due to left engine anti-ice failure with heavy snow falling at the destination airport.

Narrative: Upon entering holding at FL180 the L ENG ANTI ICE EICAS status message illuminated; in addition to the ANTI ICE status message. As a result of the status messages; flight into icing conditions was to be avoided. At the time; the aircraft was holding right above the cloud layer; but our airport was in the midst of a snowstorm and was reporting 3/4 -SN. The filed alternate; was also reporting SN and icing conditions were expected below FL180. The crew initiated a SATCOM phone call to Dispatch to review options. Shortly thereafter; Maintenance Control was added to the patch. After quickly ascertaining there was no in flight option to address the ANTI ICE issues and a quick review of available diversion stations; it was determined that the closest option available that was free of icing conditions. Due to the fuel state of the aircraft; both the Captain and Dispatch concurred that a declaration of an emergency and an immediate diversion was required.

Data retrieved from NASA's ASRS site as of July 2013 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.