Narrative:

Our commercially provided flight plans continually show blatant errors. A low altitude 12 mile leg showed an altitude of 2;000 MSL; a mach of .485; a ground speed of 300 KTS and a TAS of 320 KTS. Of course we were doing 180 KTS assigned. Every time I fly I find new commercial flight plan errors. My flight the other day showed a descent leg of 137 NM from FL390 and a burn to runway of 1;400 pounds. Not even close! Once again no STAR/arrival route data provided. Why?

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Original NASA ASRS Text

Title: An air carrier Captain expressed his disdain for the quality of commercially provided flight planning services contracted by his airline.

Narrative: Our commercially provided flight plans continually show blatant errors. A low altitude 12 mile leg showed an altitude of 2;000 MSL; a MACH of .485; a ground speed of 300 KTS and a TAS of 320 KTS. Of course we were doing 180 KTS assigned. Every time I fly I find new commercial flight plan errors. My flight the other day showed a descent leg of 137 NM from FL390 and a burn to runway of 1;400 LBS. NOT EVEN CLOSE! Once again no STAR/arrival route data provided. Why?

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.