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A B747-400 captain expressed his displeasure with certain aspects of his airline's newly contracted commercially prepared flight planning service.
| Attributes | |
| ACN | 951759 |
| Time | |
| Date | 201105 |
| Aircraft 1 | |
| Make Model Name | B747-400 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Captain Pilot Not Flying |
| Qualification | Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Last 90 Days 100 Flight Crew Total 15000 Flight Crew Type 1000 |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy |
Narrative:
This is another report regarding problems with our commercially prepared flight planning service. 1. A NOTAM from anc center requires a position report to anc center; but the flight plan ignores this fir crossing; but again has waypoints to 'go' to unusable airports. The anc NOTAM has resulted in multiple crews being accused by anc of failing in procedures. This issue was previously reported but fails to get corrected; as usual. I reported this to both a management pilot and an FAA inspector riding in our cockpit jumpseats. 2. The flight plan again ignores historical fuel use for descent; therefore; despite multiple short cuts in descent and using a closer runway than flight plan; fuel burned exceeded flight plan as always. This is a long term problem [the company has] willfully chosen not to fix in 32 years. We were told that the commercial flight planning program would fix this issue; yet it fails to be done--as usual. This is a poor flight planning product for pilot compliance with regulations that has been previously reported with no corrections.
Original NASA ASRS Text
Title: A B747-400 Captain expressed his displeasure with certain aspects of his airline's newly contracted commercially prepared flight planning service.
Narrative: This is another report regarding problems with our commercially prepared flight planning service. 1. A NOTAM from ANC Center requires a position report to ANC Center; but the flight plan ignores this FIR crossing; but again has waypoints to 'GO' to unusable airports. The ANC NOTAM has resulted in multiple crews being accused by ANC of failing in procedures. This issue was previously reported but fails to get corrected; as usual. I reported this to both a management pilot and an FAA inspector riding in our cockpit jumpseats. 2. The flight plan again ignores historical fuel use for descent; therefore; despite multiple short cuts in descent and using a closer runway than flight plan; fuel burned exceeded flight plan as always. This is a long term problem [the company has] willfully chosen not to fix in 32 years. We were told that the commercial flight planning program would fix this issue; yet it fails to be done--as usual. This is a poor flight planning product for pilot compliance with regulations that has been previously reported with no corrections.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.