Narrative:

I received aircraft for scheduled flight from dfw to ewr with the #1 fuel gauge inoperative and MEL stating that it was cleared for operation. Maintenance drained the #1 tank and filled with a known qty 11000 pounds (1642 gal). The fuel load was to be 34600#, 11000 in #1, 12600 in #2 and 11000 pounds in #3. The fueler began fueling #1 with known qty. I completed my preflight duties. The fueler brought the fuel slip onboard and we checked it to verify our fuel load. The slip showed 11000, 12600, 11000. Our 2 operating gauges confirmed we had the proper fuel load. After takeoff, the aircraft had a very strong roll tendency to the right. It took approximately 18 degree left aileron to hold level flight. We returned to dfw. On the ground, we had maintenance stick the #1 tank. The #1 tank was approximately 3000# low. Maintenance found that the #3 fueling switch was not closing properly. When the fueler was fueling a known qty in #1, it was actually pumping fuel into #3. The fueler did not note the beginning fuel in #3, so when the #3 tank reached 11000 pounds, it was at the expense of #1.

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Original NASA ASRS Text

Title: ACR LGT WITH INOPERATIVE FUEL GAUGE AND FAULTY FUELING VALVE HAS OUT OF BALANCE FUEL LOAD AND RETURNS AND LANDS.

Narrative: I RECEIVED ACFT FOR SCHEDULED FLT FROM DFW TO EWR WITH THE #1 FUEL GAUGE INOPERATIVE AND MEL STATING THAT IT WAS CLRED FOR OPERATION. MAINT DRAINED THE #1 TANK AND FILLED WITH A KNOWN QTY 11000 LBS (1642 GAL). THE FUEL LOAD WAS TO BE 34600#, 11000 IN #1, 12600 IN #2 AND 11000 LBS IN #3. THE FUELER BEGAN FUELING #1 WITH KNOWN QTY. I COMPLETED MY PREFLT DUTIES. THE FUELER BROUGHT THE FUEL SLIP ONBOARD AND WE CHKED IT TO VERIFY OUR FUEL LOAD. THE SLIP SHOWED 11000, 12600, 11000. OUR 2 OPERATING GAUGES CONFIRMED WE HAD THE PROPER FUEL LOAD. AFTER TKOF, THE ACFT HAD A VERY STRONG ROLL TENDENCY TO THE RIGHT. IT TOOK APPROX 18 DEG LEFT AILERON TO HOLD LEVEL FLT. WE RETURNED TO DFW. ON THE GND, WE HAD MAINT STICK THE #1 TANK. THE #1 TANK WAS APPROX 3000# LOW. MAINT FOUND THAT THE #3 FUELING SWITCH WAS NOT CLOSING PROPERLY. WHEN THE FUELER WAS FUELING A KNOWN QTY IN #1, IT WAS ACTUALLY PUMPING FUEL INTO #3. THE FUELER DID NOT NOTE THE BEGINNING FUEL IN #3, SO WHEN THE #3 TANK REACHED 11000 LBS, IT WAS AT THE EXPENSE OF #1.

Data retrieved from NASA's ASRS site as of August 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.