A B737-800 flight attendant called the flight station about pilot's meal service and before a second...

Narrative:

I contacted the pilots to find out if they needed anything to drink with meals; pilot said; 'no drinks' after conferring with other pilot. Flight attendant D was at row 6 doing service when I went to get her attention to guard flight deck door the captain opened the door. I went back up to the front and gave them the meals and shut the door. I was unable to get flight attendant D to guard the door before it opening. I suggest having the pilot look out the flight deck door to make sure a flight attendant is guarding it. Update procedures for opening flight deck doors. I should have told the pilots that I needed a second to get another person to stand in front of the door; there was a communication break down that may need to be addressed.

Original NASA ASRS Text

Title: A B737-800 Flight Attendant called the flight station about pilot's meal service and before a second Flight Attendant could arrive to the guard the door a pilot opened the door for the Flight Attendant with meals.

Narrative: I contacted the pilots to find out if they needed anything to drink with meals; pilot said; 'no drinks' after conferring with other pilot. Flight Attendant D was at row 6 doing service when I went to get her attention to guard flight deck door the Captain opened the door. I went back up to the front and gave them the meals and shut the door. I was unable to get Flight Attendant D to guard the door before it opening. I suggest having the pilot look out the flight deck door to make sure a flight attendant is guarding it. Update procedures for opening flight deck doors. I should have told the pilots that I needed a second to get another person to stand in front of the door; there was a communication break down that may need to be addressed.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	921581
Time
Date	201011
Local Time Of Day	1801-2400
Environment
Light	Night
Aircraft 1
Make Model Name	B737-800
Operating Under FAR Part	Part 121
Flight Phase	Cruise
Flight Plan	IFR
Person 1
Function	Flight Attendant (On Duty)
Qualification	Flight Attendant Current
Person 2
Function	Flight Attendant (On Duty)
Qualification	Flight Attendant Current
Events
Anomaly	Deviation - Procedural Published Material / Policy Deviation - Procedural Security

A B737-800 flight attendant called the flight station about pilot's meal service and before a second flight attendant could arrive to the guard the door a pilot opened the door for the flight attendant with meals.