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ZJX controller described a confused routing event allegedly caused by a unnecessary uret re-route; unnoticed by the controller's involved. The alert functionality was inaccurate.
| Attributes | |
| ACN | 921313 |
| Time | |
| Date | 201012 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | ZJX.ARTCC |
| State Reference | FL |
| Aircraft 1 | |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Descent |
| Flight Plan | IFR |
| Person 1 | |
| Function | Enroute Trainee |
| Person 2 | |
| Function | Enroute Instructor |
| Qualification | Air Traffic Control Fully Certified |
| Events | |
| Anomaly | ATC Issue All Types |
Narrative:
Issued direct routing (diino) to aircraft. Used uret to input routing. Uret decided to change STAR from fisel to gissh. I didn't notice the change. Aircraft proceed to diino then previous routing. Recommendation; why do we need a machine to determine a route change is needed when the one the aircraft already has is acceptable? This is a known problem at ZJX and the 'powers that be' have decided to let it happen over and over. I've been told 'don't put direct diino in the machine.' this solves the problem of unnoticed route changes; however; it causes another problem. If the uret system doesn't have the actual track/route as in this case direct diino; then the alert portion of the uret system is inaccurate.
Original NASA ASRS Text
Title: ZJX Controller described a confused routing event allegedly caused by a unnecessary URET re-route; unnoticed by the Controller's involved. The ALERT functionality was inaccurate.
Narrative: Issued direct routing (DIINO) to aircraft. Used URET to input routing. URET decided to change STAR from FISEL to GISSH. I didn't notice the change. Aircraft proceed to DIINO then previous routing. Recommendation; why do we need a machine to determine a route change is needed when the one the aircraft already has is acceptable? This is a known problem at ZJX and the 'powers that be' have decided to let it happen over and over. I've been told 'don't put direct DIINO in the machine.' This solves the problem of unnoticed route changes; however; it causes another problem. If the URET system doesn't have the actual track/route as in this case direct DIINO; then the ALERT portion of the URET system is inaccurate.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.