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Zan controller described a failed hand off event when an atop alerting message was deleted disabling the automatic hand off feature; the reporter suggesting message enhancements when manual hand off's are required.
| Attributes | |
| ACN | 918525 |
| Time | |
| Date | 201011 |
| Local Time Of Day | 0001-0600 |
| Place | |
| Locale Reference | ZAN.ARTCC |
| State Reference | AK |
| Aircraft 1 | |
| Make Model Name | B747 Undifferentiated or Other Model |
| Flight Phase | Cruise |
| Route In Use | None |
| Flight Plan | IFR |
| Events | |
| Anomaly | ATC Issue All Types |
Narrative:
Aircraft X flight plan did not transfer from atop to micro earts. Atop sent a message to the sector queue stating need re-coordinate with paza. I thought it was a normal out of conformance message and deleted the message. As aircraft X was approaching the border of atop to micro earts I was getting a relief briefing and did not notice that aircraft X did not auto hand off to sector 69. Recommendation; have messages that require manual coordination's be in a different color in the sector queue.
Original NASA ASRS Text
Title: ZAN Controller described a failed hand off event when an ATOP alerting message was deleted disabling the automatic hand off feature; the reporter suggesting message enhancements when manual hand off's are required.
Narrative: Aircraft X flight plan did not transfer from ATOP to MICRO EARTS. ATOP sent a message to the sector queue stating need re-coordinate with PAZA. I thought it was a normal out of conformance message and deleted the message. As Aircraft X was approaching the border of ATOP to MICRO EARTS I was getting a relief briefing and did not notice that Aircraft X did not auto hand off to Sector 69. Recommendation; have messages that require manual coordination's be in a different color in the sector queue.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.