<< >> NASA ASRS Report 902500, August 2010

A320 captain reports receiving obscure ECAM warnings for the number one engine but was unable to timely contact maintenance control. Once communications were established the crew was instructed to return.

Attributes
ACN	902500
Time
Date	201008
Local Time Of Day	1201-1800
Place
Locale Reference	ZZZ.ARTCC
State Reference	US
Environment
Flight Conditions	IMC
Light	Daylight
Aircraft 1
Make Model Name	A320
Operating Under FAR Part	Part 121
Flight Phase	Climb
Component
Aircraft Component	Turbine Engine
Person 1
Function	Captain Pilot Flying
Qualification	Flight Crew Air Transport Pilot (ATP)
Events
Anomaly	Aircraft Equipment Problem Critical

Narrative:

During climb out on SID; deviating for thunderstorms we received an ECAM warning: eng 1 EPR mode fault. [We] followed ECAM and company procedures. [We] sent ACARS message to maintenance control that went unanswered. Continued climb to FL330. Twenty minutes later received additional ACARS messages: eng 1 reverse unlocked; and eng 1 hot fuel. [We] continued to ACARS maintenance control without answer or confirmation. Finally called dispatch for link to maintenance control. Maintenance control and dispatch advised us to return. Poor maintenance [this] aircraft had been written up previously and cleared for flight. Need a way to call/contact maintenance control without delay for in flight problems.

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Original NASA ASRS Text

Title: A320 Captain reports receiving obscure ECAM warnings for the number one engine but was unable to timely contact Maintenance Control. Once communications were established the crew was instructed to return.

Narrative: During climb out on SID; deviating for thunderstorms we received an ECAM warning: Eng 1 EPR mode fault. [We] followed ECAM and company procedures. [We] sent ACARS message to Maintenance Control that went unanswered. Continued climb to FL330. Twenty minutes later received additional ACARS messages: Eng 1 reverse unlocked; and Eng 1 hot fuel. [We] continued to ACARS Maintenance Control without answer or confirmation. Finally called Dispatch for link to Maintenance Control. Maintenance Control and Dispatch advised us to return. Poor maintenance [this] aircraft had been written up previously and cleared for flight. Need a way to call/contact Maintenance Control without delay for in flight problems.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.