Narrative:

Cleared for pushback from gate; referencing inbound. Cleared to release brakes by pushback crew. Aircraft started to roll back; tug driver said 'set your brakes;' you're starting to roll away.' I stopped the plane using the brake pedals; so as not to launch flight attendants during their demo; then set the parking brake once the aircraft came to a stop. Asked pushback crew what happened; was told 'I don't know.' tug came back up to plane; and we clearly heard them attaching the tow bar. Completed pushback; was told 'towbar disconnected; pin removed;' but ECAM still showed NWS disc. Told pushback crew; who then removed the NWS pin. I am convinced the towbar wasn't connected to the plane at all the first time. I think there would have been some noise from it popping loose. For what it's worth; this same ramper was the second guideman for the dogleg turn-in to park; and didn't seem to understand that there is a bit of lag in straightening out the nosewheel coming off a full-deflection turn. This is a tricky gate...maybe a bit more training might be in order.

Google
 

Original NASA ASRS Text

Title: A319 Captain reported aircraft rolling back after being told by ground crew to release brakes. Other mental lapses by this ground crewman were also noted.

Narrative: Cleared for pushback from gate; referencing inbound. Cleared to release brakes by pushback crew. Aircraft started to roll back; tug driver said 'Set your brakes;' you're starting to roll away.' I stopped the plane using the brake pedals; so as not to launch flight attendants during their demo; then set the parking brake once the aircraft came to a stop. Asked pushback crew what happened; was told 'I don't know.' Tug came back up to plane; and we clearly heard them attaching the tow bar. Completed pushback; was told 'Towbar disconnected; pin removed;' but ECAM still showed NWS DISC. Told pushback crew; who then removed the NWS pin. I am convinced the towbar wasn't connected to the plane at all the first time. I think there would have been some noise from it popping loose. For what it's worth; this same Ramper was the second guideman for the dogleg turn-in to park; and didn't seem to understand that there is a bit of lag in straightening out the nosewheel coming off a full-deflection turn. This is a tricky gate...maybe a bit more training might be in order.

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.