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A flight attendant reported concerns about lack of emergency cockpit access when the keypad entry system to the cockpit was deferred.
| Attributes | |
| ACN | 847367 |
| Time | |
| Date | 200908 |
| Aircraft 1 | |
| Make Model Name | A319 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Cockpit Door |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Events | |
| Anomaly | Aircraft Equipment Problem Critical |
Narrative:
I printed the flight attendant briefing and noticed a maintenance defect on the keypad entry to cockpit; 'cockpit door keypad is inoperative. Keypad has been deactivated - door cannot be opened by personnel from cabin side. On board services: a. Flight attendants must use interphone to request cockpit access. B. Emergency access from cabin side is not available. C. Cockpit two person rule must be observed.' I informed the purser of my concerns for safety before briefing and he called maintenance. He was informed that there is a code that the pilot can give for alternative access. I briefed with the captain of any alternative ways for a safety stand point and he stated that there is not any way to access the door under emergency basis at all. I didn't feel comfortable flying on a plane that I wasn't able to access the cockpit for emergency basis on for safety. I called the crew desk immediately to inform them of my safety concerns. I have been charged with a did not fly action and delay of the aircraft for my safety concerns. I hope that my safety issue is addressed for future administrative corrections and hope no one else will have to go through the difficulties that I feel I am being given to defend my integrity of being a safety professional.
Original NASA ASRS Text
Title: A Flight Attendant reported concerns about lack of emergency cockpit access when the keypad entry system to the cockpit was deferred.
Narrative: I printed the flight attendant briefing and noticed a maintenance defect on the keypad entry to cockpit; 'cockpit door keypad is inoperative. Keypad has been deactivated - DOOR CANNOT BE OPENED BY PERSONNEL FROM CABIN SIDE. On board services: A. Flight Attendants must use Interphone to request cockpit access. B. EMERGENCY ACCESS FROM CABIN SIDE IS NOT AVAILABLE. C. cockpit two person rule must be observed.' I informed the purser of my concerns for SAFETY before briefing and he called maintenance. He was informed that there is a code that the pilot can give for alternative access. I briefed with the Captain of any alternative ways for a SAFETY stand point and he stated that there is not any way to access the door under emergency basis at all. I didn't feel comfortable flying on a plane that I wasn't able to access the cockpit for emergency basis on for SAFETY. I called the crew desk immediately to inform them of my SAFETY concerns. I have been charged with a Did Not Fly action and delay of the aircraft for my SAFETY concerns. I hope that my safety issue is addressed for future administrative corrections and hope no one else will have to go through the difficulties that I feel I am being given to defend my integrity of being a SAFETY professional.
Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.