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An A319 pilot reports ground deice crews are not waiting for flight crews to properly configure an aircraft before beginning deice fluid application as per the SOP.
| Attributes | |
| ACN | 817164 |
| Time | |
| Date | 200812 |
| Local Time Of Day | 0001 To 0600 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Environment | |
| Weather Elements | other |
| Aircraft 1 | |
| Controlling Facilities | tower : zzz.tower |
| Operator | common carrier : air carrier |
| Make Model Name | A319 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Experience | flight time last 90 days : 170 flight time total : 10400 flight time type : 4000 |
| ASRS Report | 817164 |
| Events | |
| Anomaly | non adherence : company policies non adherence : published procedure non adherence : far |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : unable |
| Supplementary | |
| Problem Areas | Weather Company |
| Primary Problem | Company |
Narrative:
Deice crews started to deice the airplane without the airplane being properly configured as outlined in the ground deice manual. Deice truck driver stated they were told to deice the airplane. Called zone and asked to speak to a deice supervisor. The supervisor appeared in the cockpit with similar excuses as to why SOP was not being followed as it related to not deicing the airplanes until either maintenance or the flight crew properly configured the airplane. He stated that a procedure to do things properly is being worked on. According to responses to previous reports on this issue; a procedure is already in place. The supervisor is either being told to not follow or choosing to not follow the established procedure. The APU was running in this instance so it was not a 'dead' airplane. We have an SOP.
Original NASA ASRS Text
Title: An A319 pilot reports ground deice crews are not waiting for flight crews to properly configure an aircraft before beginning deice fluid application as per the SOP.
Narrative: Deice crews started to deice the airplane without the airplane being properly configured as outlined in the Ground Deice Manual. Deice truck driver stated they were told to deice the airplane. Called Zone and asked to speak to a deice supervisor. The Supervisor appeared in the cockpit with similar excuses as to why SOP was not being followed as it related to not deicing the airplanes until either Maintenance or the Flight Crew properly configured the airplane. He stated that a procedure to do things properly is being worked on. According to responses to previous reports on this issue; a procedure is already in place. The Supervisor is either being told to not follow or choosing to not follow the established procedure. The APU was running in this instance so it was not a 'dead' airplane. We have an SOP.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.