Flight attendant on turboprop commuter reports opening the main cabin door with the engine still run...

Attributes
ACN	813731
Time
Date	200811
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : zzz.airport
State Reference	US
Altitude	agl single value : 0
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Q400 NextGen
Operating Under FAR Part	Part 121
Flight Phase	ground : parked ground : maintenance
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
ASRS Report	813731
Events
Anomaly	non adherence : company policies
Independent Detector	other other : 1
Resolutory Action	none taken : detected after the fact
Supplementary
Problem Areas	Cabin Crew Human Performance Flight Crew Human Performance
Primary Problem	Flight Crew Human Performance

Narrative:

We were parked at the gate and the seatbelt sign had been turned off. I was flight attendant a and the captain gave the open the main cabin door chime before the engines were shut down. I opened the main cabin door even though the engines were not shut down. When I opened the door and pushed it open; I then heard the engine but the door was already open. I blocked the doorway with my body until I got the all clear sign from the ground agent and let the passenger deplane. After the captain opened the cockpit door; he apologized for the early chime and I said that I had not realized the chime was too early until I had already pushed open the door. Although the captain gave the chime too early; I should have been listening and aware of the engine noise and not opened the door even though I got the chime.

Original NASA ASRS Text

Title: FLIGHT ATTENDANT ON TURBOPROP COMMUTER REPORTS OPENING THE MAIN CABIN DOOR WITH THE ENGINE STILL RUNNING AFTER HEARING THE CHIME FROM THE FLIGHT CREW.

Narrative: WE WERE PARKED AT THE GATE AND THE SEATBELT SIGN HAD BEEN TURNED OFF. I WAS FLT ATTENDANT A AND THE CAPT GAVE THE OPEN THE MAIN CABIN DOOR CHIME BEFORE THE ENGS WERE SHUT DOWN. I OPENED THE MAIN CABIN DOOR EVEN THOUGH THE ENGS WERE NOT SHUT DOWN. WHEN I OPENED THE DOOR AND PUSHED IT OPEN; I THEN HEARD THE ENG BUT THE DOOR WAS ALREADY OPEN. I BLOCKED THE DOORWAY WITH MY BODY UNTIL I GOT THE ALL CLEAR SIGN FROM THE GND AGENT AND LET THE PAX DEPLANE. AFTER THE CAPT OPENED THE COCKPIT DOOR; HE APOLOGIZED FOR THE EARLY CHIME AND I SAID THAT I HAD NOT REALIZED THE CHIME WAS TOO EARLY UNTIL I HAD ALREADY PUSHED OPEN THE DOOR. ALTHOUGH THE CAPT GAVE THE CHIME TOO EARLY; I SHOULD HAVE BEEN LISTENING AND AWARE OF THE ENG NOISE AND NOT OPENED THE DOOR EVEN THOUGH I GOT THE CHIME.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Flight attendant on turboprop commuter reports opening the main cabin door with the engine still running after hearing the chime from the flight crew.