Narrative:

Flight plan information could not be changed. Altitude and route information would not pass. Management made no effort to slow down traffic. High volume was unsafe. Management told us to deal with the situation.

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Original NASA ASRS Text

Title: ZID CTLR DESCRIBED AUTOMATION FAILURE EVENT RESTRICTING CTLR'S FROM UPDATING ALT AND RTE INFO INTO THE HOST AND URET SYSTEMS.

Narrative: FLT PLAN INFO COULD NOT BE CHANGED. ALT AND RTE INFO WOULD NOT PASS. MGMNT MADE NO EFFORT TO SLOW DOWN TFC. HIGH VOLUME WAS UNSAFE. MGMNT TOLD US TO DEAL WITH THE SITUATION.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.