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Aviation Safety Reporting System
|airport : den.airport
|agl single value : 0
|common carrier : air carrier
|Make Model Name
|Operating Under FAR Part
|ground : parked
ground : taxi
|company : air carrier
|flight attendant : on duty
oversight : flight attendant in charge
|flight attendant : currently qualified
|cabin event other
non adherence : far
non adherence : company policies
|other other : 1
|Cabin Crew Human Performance
|Cabin Crew Human Performance
While acting as purser on a B757 aircraft with a total of 4 flight attendants; the flight was full and boarding was very rushed. I managed to get the predeps done and coordination a few bag issues for which the csr's had to start checking bags. I confirmed with both mr X and ms Y that the exit rows had been briefed prior to the door's closing. While the csr closed door 2L; I waited. When the jetway was pulled I announced for the flight attendants to arm doors for departure. We pushed back shortly after XA09. I became distraction by customer requests as I made my way to door 1. I made my way up and let the pilots know that the cabin was secure. They acknowledged me and I closed the cockpit door. We performed the safety demonstration and conducted our safety checks. I sat in my jumpseat. The captain announced 'flight attendants prepare for takeoff.' approximately 30 seconds prior to beginning the takeoff roll; I noticed that I had not armed doors 1L and 1R. Why? I was distraction from my safety duties with customer requests (noting I walked past 24 passenger as I made my way up to door 1). What action was taken? I quickly armed 1L and 1R and returned to my jumpseat. What was the outcome? We took off and completed the flight as normal. Additional information: in the past; I have been purser on a B757 'understaffed' to 4 flight attendants.
Original NASA ASRS Text
Title: B757 FA NOTICES THAT DOORS 1L AND R HAVE NOT BEEN ARMED AS THE ACFT TAKES THE RWY FOR DEPARTURE AND ARMS THEM.
Narrative: WHILE ACTING AS PURSER ON A B757 ACFT WITH A TOTAL OF 4 FLT ATTENDANTS; THE FLT WAS FULL AND BOARDING WAS VERY RUSHED. I MANAGED TO GET THE PREDEPS DONE AND COORD A FEW BAG ISSUES FOR WHICH THE CSR'S HAD TO START CHKING BAGS. I CONFIRMED WITH BOTH MR X AND MS Y THAT THE EXIT ROWS HAD BEEN BRIEFED PRIOR TO THE DOOR'S CLOSING. WHILE THE CSR CLOSED DOOR 2L; I WAITED. WHEN THE JETWAY WAS PULLED I ANNOUNCED FOR THE FLT ATTENDANTS TO ARM DOORS FOR DEP. WE PUSHED BACK SHORTLY AFTER XA09. I BECAME DISTR BY CUSTOMER REQUESTS AS I MADE MY WAY TO DOOR 1. I MADE MY WAY UP AND LET THE PLTS KNOW THAT THE CABIN WAS SECURE. THEY ACKNOWLEDGED ME AND I CLOSED THE COCKPIT DOOR. WE PERFORMED THE SAFETY DEMO AND CONDUCTED OUR SAFETY CHKS. I SAT IN MY JUMPSEAT. THE CAPT ANNOUNCED 'FLT ATTENDANTS PREPARE FOR TKOF.' APPROX 30 SECONDS PRIOR TO BEGINNING THE TKOF ROLL; I NOTICED THAT I HAD NOT ARMED DOORS 1L AND 1R. WHY? I WAS DISTR FROM MY SAFETY DUTIES WITH CUSTOMER REQUESTS (NOTING I WALKED PAST 24 PAX AS I MADE MY WAY UP TO DOOR 1). WHAT ACTION WAS TAKEN? I QUICKLY ARMED 1L AND 1R AND RETURNED TO MY JUMPSEAT. WHAT WAS THE OUTCOME? WE TOOK OFF AND COMPLETED THE FLT AS NORMAL. ADDITIONAL INFO: IN THE PAST; I HAVE BEEN PURSER ON A B757 'UNDERSTAFFED' TO 4 FLT ATTENDANTS.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.