Narrative:

Aircraft overflying sju approach at 14000 ft; 4000 ft above sju approach airspace. Computer initiates an 'automatic handoff' to R5. R5 controller inadvertently accepts handoff and computer automatically removes assigned altitude from data block. R2 controller now has no indication on radar display showing aircraft's assigned altitude.

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Original NASA ASRS Text

Title: ZSU CTLR VOICED CONCERN REGARDING RADAR SOFTWARE ANOMALY THAT INITIATES AUTOMATED HDOF ON ACFT OVERFLYING APCH CTL AIRSPACE.

Narrative: ACFT OVERFLYING SJU APCH AT 14000 FT; 4000 FT ABOVE SJU APCH AIRSPACE. COMPUTER INITIATES AN 'AUTO HDOF' TO R5. R5 CTLR INADVERTENTLY ACCEPTS HDOF AND COMPUTER AUTOMATICALLY REMOVES ASSIGNED ALT FROM DATA BLOCK. R2 CTLR NOW HAS NO INDICATION ON RADAR DISPLAY SHOWING ACFT'S ASSIGNED ALT.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.