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Distracted by disrupted servicing of the aircraft after a late plane change; captain of A320 fails to note unaddressed log book items prior to departure.
| Attributes | |
| ACN | 781894 |
| Time | |
| Date | 200804 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Controlling Facilities | tower : zzz.tower |
| Operator | common carrier : air carrier |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| ASRS Report | 781894 |
| Events | |
| Anomaly | aircraft equipment problem : less severe maintenance problem : improper maintenance maintenance problem : improper documentation non adherence : far |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : detected after the fact |
| Supplementary | |
| Problem Areas | Maintenance Human Performance Aircraft Company Flight Crew Human Performance |
| Primary Problem | Maintenance Human Performance |
Narrative:
Failed to notice 2 open cabin items in aml. The 2 pages with the discrepancies were under the 'flap.' when I raised the flap later in-flight to fill out a new page; I realized the error. We were late. Operations; despite my objections; took our first aircraft from us when we were boarded and ready to go and sent us to a new plane and gate. 4 calls for catering; 2 calls for water/lavatory service; 2 MEL's in aml. I simply missed the 2 open items under the flap.
Original NASA ASRS Text
Title: DISTRACTED BY DISRUPTED SERVICING OF THE ACFT AFTER A LATE PLANE CHANGE; CAPTAIN OF A320 FAILS TO NOTE UNADDRESSED LOG BOOK ITEMS PRIOR TO DEPARTURE.
Narrative: FAILED TO NOTICE 2 OPEN CABIN ITEMS IN AML. THE 2 PAGES WITH THE DISCREPANCIES WERE UNDER THE 'FLAP.' WHEN I RAISED THE FLAP LATER INFLT TO FILL OUT A NEW PAGE; I REALIZED THE ERROR. WE WERE LATE. OPS; DESPITE MY OBJECTIONS; TOOK OUR FIRST ACFT FROM US WHEN WE WERE BOARDED AND READY TO GO AND SENT US TO A NEW PLANE AND GATE. 4 CALLS FOR CATERING; 2 CALLS FOR WATER/LAVATORY SVC; 2 MEL'S IN AML. I SIMPLY MISSED THE 2 OPEN ITEMS UNDER THE FLAP.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.