ZJX controller witnessed adjacent sector encounter heavy/complex traffic; controller unable to issue...

Attributes
ACN	780763
Time
Date	200804
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : sav.airport
State Reference	GA
Environment
Flight Conditions	IMC
Weather Elements	Rain Thunderstorm
Light	Daylight
Person 1
Affiliation	government : faa
Function	controller : radar
Qualification	controller : radar
Experience	controller radar : 3 controller time certified in position1 : 3
ASRS Report	780763
Events
Anomaly	inflight encounter : weather non adherence : published procedure
Independent Detector	other controllera
Resolutory Action	none taken : anomaly accepted
Supplementary
Problem Areas	FAA Weather
Primary Problem	FAA

Narrative:

While working; I observed an unsafe situation developing next to me. The controller working that sector had become extremely busy with a large number of aircraft on frequency. His sector had a significant amount of WX in it; and he was dealing with heavy deviations; but northbound and sbound. He was also tasked with obtaining extensive mi-in-trail restrs for aircraft bound to mco; clt; fll; and the caribbean. This controller became too busy to provide information regarding depicted precipitation to his aircraft on frequency. He informed the supervisor that he was no longer able to 'call the WX.' the supervisor responded by saying 'ok;' and took no action to slow traffic or help the controller 'call the WX.' a controller will be disciplined for not 'calling the WX;' and obviously 'not calling the WX' creates an unsafe situation for every aircraft on frequency. ZJX management and tmu never take any action to slow down traffic to a point where we can provide the WX and safety information that we are required to.

Original NASA ASRS Text

Title: ZJX CTLR WITNESSED ADJACENT SECTOR ENCOUNTER HVY/COMPLEX TFC; CTLR UNABLE TO ISSUE WX INFO; CITING FAILED TFC MGMNT AS CONTRIBUTORY.

Narrative: WHILE WORKING; I OBSERVED AN UNSAFE SITUATION DEVELOPING NEXT TO ME. THE CTLR WORKING THAT SECTOR HAD BECOME EXTREMELY BUSY WITH A LARGE NUMBER OF ACFT ON FREQ. HIS SECTOR HAD A SIGNIFICANT AMOUNT OF WX IN IT; AND HE WAS DEALING WITH HVY DEVS; BUT NBOUND AND SBOUND. HE WAS ALSO TASKED WITH OBTAINING EXTENSIVE MI-IN-TRAIL RESTRS FOR ACFT BOUND TO MCO; CLT; FLL; AND THE CARIBBEAN. THIS CTLR BECAME TOO BUSY TO PROVIDE INFO REGARDING DEPICTED PRECIP TO HIS ACFT ON FREQ. HE INFORMED THE SUPVR THAT HE WAS NO LONGER ABLE TO 'CALL THE WX.' THE SUPVR RESPONDED BY SAYING 'OK;' AND TOOK NO ACTION TO SLOW TFC OR HELP THE CTLR 'CALL THE WX.' A CTLR WILL BE DISCIPLINED FOR NOT 'CALLING THE WX;' AND OBVIOUSLY 'NOT CALLING THE WX' CREATES AN UNSAFE SITUATION FOR EVERY ACFT ON FREQ. ZJX MGMNT AND TMU NEVER TAKE ANY ACTION TO SLOW DOWN TFC TO A POINT WHERE WE CAN PROVIDE THE WX AND SAFETY INFO THAT WE ARE REQUIRED TO.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

ZJX controller witnessed adjacent sector encounter heavy/complex traffic; controller unable to issue WX information; citing failed traffic management as contributory.