Upon arrival at the gate; B757-200 captain discovers passenger being boarded with no cabin attendant...

Attributes
ACN	780446
Time
Date	200804
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : zzz.airport
State Reference	US
Altitude	agl single value : 0
Environment
Flight Conditions	IMC
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B757-200
Operating Under FAR Part	Part 121
Flight Phase	ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Experience	flight time last 90 days : 240 flight time total : 23000 flight time type : 12000
ASRS Report	780446
Events
Anomaly	non adherence : company policies non adherence : published procedure non adherence : far
Independent Detector	other flight crewa
Resolutory Action	none taken : anomaly accepted
Consequence	other
Supplementary
Problem Areas	Cabin Crew Human Performance Company Flight Crew Human Performance
Primary Problem	Company

Narrative:

We arrived at gate at the start of the day. When we walked onto the airplane 20-30 passenger had boarded the airplane without the flight attendant on board. I stopped the rest of the passenger in the jetway. Just then the flight attendant arrived at the gate. Later; boarding started again. I talked to the station supervisor and the duty flight manager. He said we were still good to go but that the first flight attendant and I should file these reports. I was told the agent had rushed over from another flight to help with this late flight. I think that we have too few agents; and that contributed to this mistake.

Original NASA ASRS Text

Title: UPON ARRIVAL AT THE GATE; B757-200 CAPTAIN DISCOVERS PAX BEING BOARDED WITH NO CABIN ATTENDANTS ON BOARD.

Narrative: WE ARRIVED AT GATE AT THE START OF THE DAY. WHEN WE WALKED ONTO THE AIRPLANE 20-30 PAX HAD BOARDED THE AIRPLANE WITHOUT THE FLT ATTENDANT ON BOARD. I STOPPED THE REST OF THE PAX IN THE JETWAY. JUST THEN THE FLT ATTENDANT ARRIVED AT THE GATE. LATER; BOARDING STARTED AGAIN. I TALKED TO THE STATION SUPVR AND THE DUTY FLT MGR. HE SAID WE WERE STILL GOOD TO GO BUT THAT THE FIRST FLT ATTENDANT AND I SHOULD FILE THESE RPTS. I WAS TOLD THE AGENT HAD RUSHED OVER FROM ANOTHER FLT TO HELP WITH THIS LATE FLT. I THINK THAT WE HAVE TOO FEW AGENTS; AND THAT CONTRIBUTED TO THIS MISTAKE.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Upon arrival at the gate; B757-200 captain discovers passenger being boarded with no cabin attendants on board.