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Sba controller described instance when he/she was unable to make verbal handoffs allegedly because of staffing shortages at ZOA.
| Attributes | |
| ACN | 747077 |
| Time | |
| Date | 200707 |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : sbp.airport |
| State Reference | CA |
| Altitude | msl single value : 8000 |
| Environment | |
| Flight Conditions | IMC |
| Light | Dawn |
| Aircraft 1 | |
| Controlling Facilities | tracon : sba.tracon |
| Operator | general aviation : corporate |
| Make Model Name | Do 228-100/200 |
| Operating Under FAR Part | Part 91 |
| Flight Phase | climbout : intermediate altitude |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | government : faa |
| Function | controller : approach |
| Qualification | controller : radar |
| Experience | controller limited radar : 2 controller non radar : 15 controller radar : 11 controller time certified in position1 : 1 controller time certified in position2 : 4 |
| ASRS Report | 747077 |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other controllera |
| Resolutory Action | none taken : anomaly accepted |
| Supplementary | |
| Problem Areas | FAA |
| Primary Problem | FAA |
Narrative:
I was working approach control; and attempted to call ZOA to make a manual handoff. (The automations between our facilities do not work properly and we have to make the handoffs manually.) ZOA was not answering in a timely manner. This happened several times. Several aircraft had to level off (to stay in my airspace). I almost spun an aircraft. One call I made to ZOA; the controller responded; 'I'm working 4 sectors combined.' another time; some adjacent controller answered to take the handoffs. He wasn't working that airspace; yet was 'informally' helping him (the controller who owned the airspace).
Original NASA ASRS Text
Title: SBA CTLR DESCRIBED INSTANCE WHEN HE/SHE WAS UNABLE TO MAKE VERBAL HANDOFFS ALLEGEDLY BECAUSE OF STAFFING SHORTAGES AT ZOA.
Narrative: I WAS WORKING APCH CTL; AND ATTEMPTED TO CALL ZOA TO MAKE A MANUAL HDOF. (THE AUTOMATIONS BTWN OUR FACILITIES DO NOT WORK PROPERLY AND WE HAVE TO MAKE THE HDOFS MANUALLY.) ZOA WAS NOT ANSWERING IN A TIMELY MANNER. THIS HAPPENED SEVERAL TIMES. SEVERAL ACFT HAD TO LEVEL OFF (TO STAY IN MY AIRSPACE). I ALMOST SPUN AN ACFT. ONE CALL I MADE TO ZOA; THE CTLR RESPONDED; 'I'M WORKING 4 SECTORS COMBINED.' ANOTHER TIME; SOME ADJACENT CTLR ANSWERED TO TAKE THE HDOFS. HE WASN'T WORKING THAT AIRSPACE; YET WAS 'INFORMALLY' HELPING HIM (THE CTLR WHO OWNED THE AIRSPACE).
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.