Narrative:

Since APU inoperative and external power at gate inoperative on arrival; left engine had to be kept running until good ground power connected to aircraft (it took 9 mins!). Although engine was running and anti-collision lights were on; fuelers hooked up and started fueling aircraft. Training fuelers and ramp crew about why you don't want to do this. With the rapid turnover in both position; training has to be stepped up to run a safe operation -- management has to make a real commitment to safety with real resources. Talking about safety while ignoring real problems doesn't make it happen.

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Original NASA ASRS Text

Title: B737-900 CAPTAIN REPORTS GND CREWS BEGAN FUELING THEIR ACFT AT THE GATE DESPITE ONE ENGINE STILL RUNNING DUE TO NO ELECTRICAL POWER AVAILABLE.

Narrative: SINCE APU INOP AND EXTERNAL PWR AT GATE INOP ON ARR; L ENG HAD TO BE KEPT RUNNING UNTIL GOOD GND PWR CONNECTED TO ACFT (IT TOOK 9 MINS!). ALTHOUGH ENG WAS RUNNING AND ANTI-COLLISION LIGHTS WERE ON; FUELERS HOOKED UP AND STARTED FUELING ACFT. TRAINING FUELERS AND RAMP CREW ABOUT WHY YOU DON'T WANT TO DO THIS. WITH THE RAPID TURNOVER IN BOTH POS; TRAINING HAS TO BE STEPPED UP TO RUN A SAFE OP -- MGMNT HAS TO MAKE A REAL COMMITMENT TO SAFETY WITH REAL RESOURCES. TALKING ABOUT SAFETY WHILE IGNORING REAL PROBS DOESN'T MAKE IT HAPPEN.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.