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An MD80 forward service door would not open from inside. Found improper doubler stopping outer handle. Reporter believes corrective repair was not approved by engineering.
| Attributes | |
| ACN | 725034 |
| Time | |
| Date | 200701 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | MD-80 Series (DC-9-80) Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : maintenance |
| Aircraft 2 | |
| Flight Phase | ground : maintenance |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician |
| ASRS Report | 725034 |
| Person 2 | |
| Affiliation | company : air carrier government : military |
| Function | maintenance : technician |
| Events | |
| Anomaly | aircraft equipment problem : critical |
| Independent Detector | other other : 1 |
| Consequence | other other Other |
| Supplementary | |
| Problem Areas | Aircraft Chart Or Publication |
| Primary Problem | Aircraft |
Narrative:
Forward service door would not open from inside. Checked and found improperly installed eyebrow doubler stopping outer handle. Dock personnel elected to make repairs without engineering authority/authorized. Addressed concerns to my supervisor. They tried to get this resolved but dock personnel refused. Dock personnel fail to follow basic maintenance procedure resulting in a safety of flight issue.
Original NASA ASRS Text
Title: AN MD80 FORWARD SVC DOOR WOULD NOT OPEN FROM INSIDE. FOUND IMPROPER DOUBLER STOPPING OUTER HANDLE. RPTR BELIEVES CORRECTIVE REPAIR WAS NOT APPROVED BY ENGINEERING.
Narrative: FORWARD SVC DOOR WOULD NOT OPEN FROM INSIDE. CHKED AND FOUND IMPROPERLY INSTALLED EYEBROW DOUBLER STOPPING OUTER HANDLE. DOCK PERSONNEL ELECTED TO MAKE REPAIRS WITHOUT ENGINEERING AUTH. ADDRESSED CONCERNS TO MY SUPVR. THEY TRIED TO GET THIS RESOLVED BUT DOCK PERSONNEL REFUSED. DOCK PERSONNEL FAIL TO FOLLOW BASIC MAINT PROC RESULTING IN A SAFETY OF FLT ISSUE.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.