B737 crew turns the wrong way on departure from runway 36L at clt.

Attributes
ACN	711651
Time
Date	200609
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : clt.airport
State Reference	NC
Altitude	agl single value : 600
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	tower : clt.tower
Operator	common carrier : air carrier
Make Model Name	B737-200
Operating Under FAR Part	Part 121
Flight Phase	climbout : takeoff
Flight Plan	IFR
Aircraft 2
Controlling Facilities	tracon : clt.tracon
Operator	common carrier : air carrier
Make Model Name	B737-400
Operating Under FAR Part	Part 121
Flight Phase	climbout : takeoff
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time last 90 days : 210 flight time total : 6556 flight time type : 2700
ASRS Report	711651
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp
Experience	flight time last 90 days : 210 flight time total : 4900 flight time type : 2500
ASRS Report	711650
Events
Anomaly	conflict : airborne less severe non adherence : published procedure non adherence : clearance other spatial deviation
Independent Detector	other controllera
Resolutory Action	controller : issued new clearance
Miss Distance	horizontal : 6000 vertical : 700
Supplementary
Problem Areas	Chart Or Publication Flight Crew Human Performance
Primary Problem	Flight Crew Human Performance

Narrative:

During departure from clt originally assigned runway 36R. During taxi runway 36L was assigned while reading departure; read 30 degree heading instead of 330 degree heading. The folded departure chart was creased in the first digit. Observed aircraft to our right and was assigned by departure 270 degree heading. Other aircraft was in sight; never received TA/RA alert. Charlotte ground procedures are disjointed and confusing. There is a very casual whatever feel down there unless they or you make an error. Supplemental information from acn 711833: aircraft #1 departed runway 36L and per the SID was supposed to turn left heading 330 degrees but turned right to a heading of 030 degrees. Aircraft #1 was in immediate conflict with aircraft #2 who was simultaneously departing runway 36R on a SID heading of 025 degrees. While working aircraft #2 on radar departure I observed the aircraft not turning left. The pilot then checked in and reported turning right to a heading of 030 degrees. I turned aircraft #1 immediately to a left turn of 270 degrees to provide separation from aircraft #2. After talking with the pilot; they read 030 degrees instead of 330 degrees while doing predep briefing.

Original NASA ASRS Text

Title: B737 CREW TURNS THE WRONG WAY ON DEP FROM RWY 36L AT CLT.

Narrative: DURING DEP FROM CLT ORIGINALLY ASSIGNED RWY 36R. DURING TAXI RWY 36L WAS ASSIGNED WHILE READING DEP; READ 30 DEG HDG INSTEAD OF 330 DEG HDG. THE FOLDED DEP CHART WAS CREASED IN THE FIRST DIGIT. OBSERVED ACFT TO OUR R AND WAS ASSIGNED BY DEP 270 DEG HDG. OTHER ACFT WAS IN SIGHT; NEVER RECEIVED TA/RA ALERT. CHARLOTTE GND PROCS ARE DISJOINTED AND CONFUSING. THERE IS A VERY CASUAL WHATEVER FEEL DOWN THERE UNLESS THEY OR YOU MAKE AN ERROR. SUPPLEMENTAL INFO FROM ACN 711833: ACFT #1 DEPARTED RWY 36L AND PER THE SID WAS SUPPOSED TO TURN L HDG 330 DEGS BUT TURNED R TO A HDG OF 030 DEGS. ACFT #1 WAS IN IMMEDIATE CONFLICT WITH ACFT #2 WHO WAS SIMULTANEOUSLY DEPARTING RWY 36R ON A SID HDG OF 025 DEGS. WHILE WORKING ACFT #2 ON RADAR DEP I OBSERVED THE ACFT NOT TURNING L. THE PLT THEN CHKED IN AND RPTED TURNING R TO A HDG OF 030 DEGS. I TURNED ACFT #1 IMMEDIATELY TO A L TURN OF 270 DEGS TO PROVIDE SEPARATION FROM ACFT #2. AFTER TALKING WITH THE PLT; THEY READ 030 DEGS INSTEAD OF 330 DEGS WHILE DOING PREDEP BRIEFING.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.