Narrative:

During pushback; the push crew disconnected his headset after receiving initial push instructions. The ramp controller then told us to hold our push. The captain called the push crew. They didn't acknowledge. The ramp; after 3 more calls; was screaming at me to hold our push. The cockpit flashing lights; and radio calls were not of any use. I even tried to call flight operations to have them call the driver. We were essentially an unguided missile at that point. Not sure if the ramp controller filed a report on us or not. The push crew said they didn't have a long enough cord to reach the cabin attendant of the tug.

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Original NASA ASRS Text

Title: A B777-200 DURING PUSHBACK WAS UNABLE TO COMMUNICATE WITH PUSH CREW BECAUSE THE GND HEADSET CORD WAS TOO SHORT. GND CTL WAS TRYING TO GET THE ACFT TO STOP THE PUSH AND THE FLT CREW WAS UNABLE TO GET THE MESSAGE TO THE PUSH CREW.

Narrative: DURING PUSHBACK; THE PUSH CREW DISCONNECTED HIS HEADSET AFTER RECEIVING INITIAL PUSH INSTRUCTIONS. THE RAMP CTLR THEN TOLD US TO HOLD OUR PUSH. THE CAPT CALLED THE PUSH CREW. THEY DIDN'T ACKNOWLEDGE. THE RAMP; AFTER 3 MORE CALLS; WAS SCREAMING AT ME TO HOLD OUR PUSH. THE COCKPIT FLASHING LIGHTS; AND RADIO CALLS WERE NOT OF ANY USE. I EVEN TRIED TO CALL FLT OPS TO HAVE THEM CALL THE DRIVER. WE WERE ESSENTIALLY AN UNGUIDED MISSILE AT THAT POINT. NOT SURE IF THE RAMP CTLR FILED A RPT ON US OR NOT. THE PUSH CREW SAID THEY DIDN'T HAVE A LONG ENOUGH CORD TO REACH THE CAB OF THE TUG.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.