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B777 en route from ord to lax encounters turbulence; resulting in 3 flight attendant injuries. The crew utilizes 2 deadheading crew members to replace them.
| Attributes | |
| ACN | 691176 |
| Time | |
| Date | 200603 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Aircraft 1 | |
| Controlling Facilities | artcc : zzz.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B777-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| ASRS Report | 691176 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | inflight encounter : turbulence |
| Independent Detector | other other : 1 |
| Resolutory Action | none taken : anomaly accepted |
| Consequence | other |
| Supplementary | |
| Problem Areas | Environmental Factor |
| Primary Problem | Environmental Factor |
Narrative:
Start of service; turbulence started and 3 of my flight attendants got hurt. I became below my staffing requirements. I used 2 cabin crew persons deadheading. I drafted both to work the trip. I was checking on my flight attendants who got hurt and the passenger who also got hurt. I needed these flight attendants to make sure that all safety issues were being taken care of; the service was being taken care of; and I needed physically able flight attendants to cover all the required doors for landing. I am glad that I had qualified flight attendants that I could use in this situation and I knew that all safety and required issues were taken care of.
Original NASA ASRS Text
Title: B777 ENRTE FROM ORD TO LAX ENCOUNTERS TURB; RESULTING IN 3 FLT ATTENDANT INJURIES. THE CREW UTILIZES 2 DEADHEADING CREW MEMBERS TO REPLACE THEM.
Narrative: START OF SVC; TURB STARTED AND 3 OF MY FLT ATTENDANTS GOT HURT. I BECAME BELOW MY STAFFING REQUIREMENTS. I USED 2 CABIN CREW PERSONS DEADHEADING. I DRAFTED BOTH TO WORK THE TRIP. I WAS CHKING ON MY FLT ATTENDANTS WHO GOT HURT AND THE PAX WHO ALSO GOT HURT. I NEEDED THESE FLT ATTENDANTS TO MAKE SURE THAT ALL SAFETY ISSUES WERE BEING TAKEN CARE OF; THE SVC WAS BEING TAKEN CARE OF; AND I NEEDED PHYSICALLY ABLE FLT ATTENDANTS TO COVER ALL THE REQUIRED DOORS FOR LNDG. I AM GLAD THAT I HAD QUALIFIED FLT ATTENDANTS THAT I COULD USE IN THIS SITUATION AND I KNEW THAT ALL SAFETY AND REQUIRED ISSUES WERE TAKEN CARE OF.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.