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A B767ER was dispatched with the in-flight entertainment video player inoperative. The wrong MEL reference was used for deferral.
| Attributes | |
| ACN | 685636 |
| Time | |
| Date | 200601 |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B767 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : maintenance |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician |
| Qualification | technician : powerplant technician : airframe |
| Experience | maintenance avionics : 4 maintenance lead technician : 4 maintenance technician : 4 |
| ASRS Report | 685636 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | other personnel other oversight : coordinator |
| Events | |
| Anomaly | aircraft equipment problem : less severe maintenance problem : non compliance with mel maintenance problem : improper documentation non adherence : published procedure non adherence : far |
| Independent Detector | other other : 2 |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other |
| Factors | |
| Maintenance | contributing factor : schedule pressure performance deficiency : logbook entry performance deficiency : non compliance with legal requirements |
| Supplementary | |
| Problem Areas | Environmental Factor Maintenance Human Performance Aircraft Chart Or Publication |
| Primary Problem | Maintenance Human Performance |
Narrative:
I was dispatched to a gate with a live departure. The air carrier ife system was inoperative. The #2 video control player had a stuck svhs tape inside. I removed the stuck tape but had to defer the video control player as inoperative per the MEL. I called our maintenance control center for the proper MEL reference. I was given an MEL number. This MEL reference covers in-seat reading lights not entertainment system items. I checked the MEL status the next day and found that the maintenance control center did change the reference to the proper MEL number. The only consequence/outcome was the maintenance coordinator changing the MEL reference in the computer.
Original NASA ASRS Text
Title: A B767ER WAS DISPATCHED WITH THE INFLT ENTERTAINMENT VIDEO PLAYER INOP. THE WRONG MEL REF WAS USED FOR DEFERRAL.
Narrative: I WAS DISPATCHED TO A GATE WITH A LIVE DEP. THE ACR IFE SYS WAS INOP. THE #2 VIDEO CTL PLAYER HAD A STUCK SVHS TAPE INSIDE. I REMOVED THE STUCK TAPE BUT HAD TO DEFER THE VIDEO CTL PLAYER AS INOP PER THE MEL. I CALLED OUR MAINT CTL CTR FOR THE PROPER MEL REF. I WAS GIVEN AN MEL NUMBER. THIS MEL REF COVERS IN-SEAT READING LIGHTS NOT ENTERTAINMENT SYS ITEMS. I CHKED THE MEL STATUS THE NEXT DAY AND FOUND THAT THE MAINT CTL CTR DID CHANGE THE REF TO THE PROPER MEL NUMBER. THE ONLY CONSEQUENCE/OUTCOME WAS THE MAINT COORDINATOR CHANGING THE MEL REF IN THE COMPUTER.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.