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A B757 galley and lavatory shop technician reports that glue used for wall coverings does not have engineering approval. Engineering approval revision will allow use of presently used adhesive.
| Attributes | |
| ACN | 675078 |
| Time | |
| Date | 200509 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B757 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : maintenance |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician |
| ASRS Report | 675078 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician |
| ASRS Report | 675077 |
| Events | |
| Anomaly | aircraft equipment problem : less severe maintenance problem : improper documentation non adherence : far non adherence : published procedure |
| Independent Detector | other other : 1 |
| Resolutory Action | none taken : detected after the fact |
| Factors | |
| Maintenance | contributing factor : engineering procedure performance deficiency : non compliance with legal requirements |
| Supplementary | |
| Problem Areas | Chart Or Publication Maintenance Human Performance Aircraft |
| Primary Problem | Chart Or Publication |
| Situations | |
| Publication | Enginnering Manual |
Narrative:
Before I came into the shop; the shop received an e-mail from engineering stating that we could use this glue. Later the shop decided that we may need something more appropriate (something in the service order). We contacted engineering; and we never got a fix. We continued to ask for something in the service order. All lavatories and galley on B757 when it comes to glue must have engineering approval until the upcoming burn test can be made. We are still using the same glue; but we have one timers from engineering. We continue to have same issues with laminates as well. The paperwork was incorrect and the process took way too long. The correct service order was unavailable. All parts affected are presently quarantined and awaiting burn test results. Parts have been burn tested; and results are negative (within limits). Engineer to follow up with service order revision allowing use of presently used adhesive.
Original NASA ASRS Text
Title: A B757 GALLEY AND LAVATORY SHOP TECHNICIAN RPTS THAT GLUE USED FOR WALL COVERINGS DOES NOT HAVE ENGINEERING APPROVAL. ENGINEERING APPROVAL REVISION WILL ALLOW USE OF PRESENTLY USED ADHESIVE.
Narrative: BEFORE I CAME INTO THE SHOP; THE SHOP RECEIVED AN E-MAIL FROM ENGINEERING STATING THAT WE COULD USE THIS GLUE. LATER THE SHOP DECIDED THAT WE MAY NEED SOMETHING MORE APPROPRIATE (SOMETHING IN THE SVC ORDER). WE CONTACTED ENGINEERING; AND WE NEVER GOT A FIX. WE CONTINUED TO ASK FOR SOMETHING IN THE SVC ORDER. ALL LAVATORIES AND GALLEY ON B757 WHEN IT COMES TO GLUE MUST HAVE ENGINEERING APPROVAL UNTIL THE UPCOMING BURN TEST CAN BE MADE. WE ARE STILL USING THE SAME GLUE; BUT WE HAVE ONE TIMERS FROM ENGINEERING. WE CONTINUE TO HAVE SAME ISSUES WITH LAMINATES AS WELL. THE PAPERWORK WAS INCORRECT AND THE PROCESS TOOK WAY TOO LONG. THE CORRECT SVC ORDER WAS UNAVAILABLE. ALL PARTS AFFECTED ARE PRESENTLY QUARANTINED AND AWAITING BURN TEST RESULTS. PARTS HAVE BEEN BURN TESTED; AND RESULTS ARE NEGATIVE (WITHIN LIMITS). ENGINEER TO FOLLOW UP WITH SVC ORDER REVISION ALLOWING USE OF PRESENTLY USED ADHESIVE.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.