Narrative:

Air carrier X has a vendor who packs and supplies emergency door slides. We have been receiving slides that are not packed tightly. If not packed correctly; the covers will not stay on. I had this problem with aircraft X. Crew wrote up door 2R door slide cover falling off. I noticed I could secure the top and bottom but the clips on the side would not engage. I compared slides with door 2L. This cover also was not engaged. Both slide packs were packed incorrectly. I called maintenance controller. He said it was a no-go. Aircraft went to hangar and flight canceled. Next day; I checked aircraft X's history. Cover secured and was flying. The packs were not replaced! The aircraft was flying to ZZZ1. I called maintenance controller and talked to mr X. I asked him to make a callout to change slides. He did. Next day; I came in and was told we had an airbus coming in with 2 slide pack changes coming in from ZZZ2 (aircraft X). This aircraft was still flying revenue passenger; illegally! Air carrier X only had 3 slide packs in the system. I believe they knowingly fly these aircraft until the convenience to fix them. Also; the vendor's poor ability to pack slides!

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Original NASA ASRS Text

Title: AN A320 WAS REMOVED FROM SVC DUE TO UNABLE TO SECURE DOOR EMER SLIDE COVERS. DOOR SLIDE PACKED IMPROPERLY AND NOT TIGHT.

Narrative: ACR X HAS A VENDOR WHO PACKS AND SUPPLIES EMER DOOR SLIDES. WE HAVE BEEN RECEIVING SLIDES THAT ARE NOT PACKED TIGHTLY. IF NOT PACKED CORRECTLY; THE COVERS WILL NOT STAY ON. I HAD THIS PROB WITH ACFT X. CREW WROTE UP DOOR 2R DOOR SLIDE COVER FALLING OFF. I NOTICED I COULD SECURE THE TOP AND BOTTOM BUT THE CLIPS ON THE SIDE WOULD NOT ENGAGE. I COMPARED SLIDES WITH DOOR 2L. THIS COVER ALSO WAS NOT ENGAGED. BOTH SLIDE PACKS WERE PACKED INCORRECTLY. I CALLED MAINT CTLR. HE SAID IT WAS A NO-GO. ACFT WENT TO HANGAR AND FLT CANCELED. NEXT DAY; I CHKED ACFT X'S HISTORY. COVER SECURED AND WAS FLYING. THE PACKS WERE NOT REPLACED! THE ACFT WAS FLYING TO ZZZ1. I CALLED MAINT CTLR AND TALKED TO MR X. I ASKED HIM TO MAKE A CALLOUT TO CHANGE SLIDES. HE DID. NEXT DAY; I CAME IN AND WAS TOLD WE HAD AN AIRBUS COMING IN WITH 2 SLIDE PACK CHANGES COMING IN FROM ZZZ2 (ACFT X). THIS ACFT WAS STILL FLYING REVENUE PAX; ILLEGALLY! ACR X ONLY HAD 3 SLIDE PACKS IN THE SYS. I BELIEVE THEY KNOWINGLY FLY THESE ACFT UNTIL THE CONVENIENCE TO FIX THEM. ALSO; THE VENDOR'S POOR ABILITY TO PACK SLIDES!

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.